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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

As an important area in the College of LSA,  LSA Procurement is charged with providing exceptional service with all facets of procurement operations to faculty, students, and staff within LSA units. As a centralized procurement division, the unit is responsible for coordinating, tracking and meeting the fulfillment of requests related to the acquisition of goods and services, payment of invoices and resolution of related activities.

Responsibilities*

Provide management and oversight of the College's centralized function for acquisition and payment resolution of goods and services within the College of LSA. Facilitate both expansion and participation of this function to improve efficiencies, reduce demands on unit administrative staff and provide a highly reliable response to effectively meet the expectations of faculty, staff and students. The business office manager of the LSA Procurement team is responsible for ensuring efficiency and effectiveness of all aspects regarding the placement of orders, ensuring delivery, resolving supplier concerns, processing invoices and verifying payments.

The selected candidate provides operational leadership for the team, overseeing and directing a staff of procurement employees. The manager is responsible for ensuring and providing adequate training, tools and performance measurements which enable staff to effectively process purchase requests and facilitate payment of invoices with a high level of accuracy and in a timely manner. In addition, this role is responsible for defining and evaluating key areas of performance by establishing goals, measurements and expectations, creating an appropriate work culture and standards under which to operate. The manager is tasked with mentoring, counseling and resolving staff performance matters, including annual performance planning and evaluations.

The selected candidate will facilitate a positive customer experience where faculty, staff and students can readily place orders, request supplier payments or seek assistance in acquiring goods and services. Develop feedback protocols to effectively monitor customer experience and meet LSA operational needs. Provide assistance and advice to chief administrators, department managers and financial personnel with regard to procedures, policy and compliance. Develop processes which define operational approaches, provide work flow clarity and properly documents LSA Procurement procedures and practices for successful transition and succession planning. Evaluate tracking and management systems for optimal customer service and operational efficiencies.

The Business Office Manager will cooperate with stakeholders, evaluate, recommend and partner with LSA units to address their needs to improve operational efficiencies. Collaborate with key managers and University officials to expand and leverage relationships within U of M Procurement and Shared Services. Evaluate and provide input to improve key administrative systems including M-Pathways, LSA's in-house systems and other management tools. Oversee the selection, development, testing, implementation and operations of needed procurement tools or software solutions. 

Provide relevant information for measuring productivity, establishing meaningful benchmarks, and analyzing costs of procurement related to acquisitions, frequency, volume and source. Assess data to evaluate and improve fulfillment lead times and decrease delays and related expenditure. Evaluate trends, volumes and patterns to identify aspects which can leverage future purchasing methods and pricing to benefit the College financial. Assess and advise outcomes related to internal controls and compliance with University policies and audit requirements

Required Qualifications*

Requires a bachelor degree in accounting, business administration or related field or equivalent plus 5-8 years business experience.  Experience with procurement processes. General financial knowledge and stewardship. Excellent verbal and written communication skills; strong organizational skills; able to multi-task, set priorities and work independently. Experience building business relationships with people at various levels.  Experience with process improvement evaluation and change management. Ability to work effectively with a diverse group of faculty, staff and students by acknowledging the diversity and values of each person's contribution to a team. Demonstrates behaviors that are aligned with the values and ethics of the organization.

Desired Qualifications*

Broad experience and understanding of University policies and procedures, its administrative systems, related financial structures, and overall procurement processes. Two or more years of supervisory experience over multiple individuals. Experience with all aspects of procurement is desired.

Additional Information

The College of Literature, Science, and the Arts seeks to recruit and retain a diverse workforce as a reflection of our commitments to serve the diverse people of Michigan, fulfill the College’s Guiding Principles, and sustain the excellence of LSA.  

To learn more about diversity, equity, and inclusion visit http://lsa.umich.edu/lsa/about/diversity--equity-and-inclusion.html

To learn more about LSA’s Guiding Principles visit http://lsa.umich.edu/lsa/faculty-staff/human-resources/lsa-staff-guiding-principles.html

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.

Mission Statement

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.  The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by: 

  • Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences. 
  • Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.