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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The Clinical Trials Support Office (CTSO) at Michigan Medicine, part of the Medical School Office of Research, has created a new model to improve clinical care, value, and health outcomes by more efficiently managing a diverse portfolio of high-quality clinical trials. Each Clinical Trial Support Unit (CTSU) provides comprehensive pre- and post-award support to study teams, and supports a group of study coordinators in each CTSU offering high-quality, efficient service in support of a mix of clinical trials. The Clinical Research Coordinator will provide a value-added service, assisting faculty with study coordination of clinical trials within the Ambulatory & Chronic Disease Clinical Trial Support Unit (ACD CTSU).

Things to keep in mind if you’re considering applying for this position…

  • We help life-changing research happen. The science we support is not only interesting, it has the very real potential to positively impact patients and their families.

  • Creative problem solving is welcomed and supported. The CTSO is a relatively new organization, and you’ll have the flexibility to impact the team as it grows its mission to support clinical research.

  • We are team-oriented. You’ll have the opportunity to work with seasoned mentors, and be a part of a group that is very supportive of one another. In addition to partnering with fellow CTSO staffers, you’ll work with many different people at all levels of the University.

  • We work hard, and take the time to celebrate what we achieve. There are opportunities throughout the year for employee recognition and team-building events.


  • Assist study teams with aspects of clinical trial coordination including:  identifying potential subjects, screening subjects, consenting and enrolling subjects, and collecting and managing patient and laboratory data for clinical research subjects. 

  • Collect specimens and monitor study subjects. Assist in monitoring of test results.  Ensure integrity of specimens (collection, processing, shipping, storing, labeling, tracking, etc.). 

  • Perform data management and results reporting, such as entering information into Case Report Forms (CRFs).  Assist with collection of external medical records for study reporting purposes. Ability to identify and report Adverse Events (AEs) and Serious Adverse Events (SAEs).

  • Prepare IRB submissions including the initial applications, as well as amendments and scheduled continuing reviews, progress reports, safety reports, and adverse event reports.  

  • In coordination with other CTSU staff, communicate with sponsors concerning progress of clinical trials, billing calendar/budget issues, subject related problems, recruitment strategies, and specific policies and procedures.

  • Act as liaison between study team and sponsors, IRB, federal, state, university officials, and other regulatory agencies to maintain accurate communication of costs, policy changes, fiscal requirements, and other regulatory issues. Serve as key resource to research participants and collaborators.  Provide support for audits and monitor visits.

  • Work collaboratively with the CTSU team by maintaining a good rapport and communication with research teams and faculty, as well as patients and families.

  • Staff members are expected to work independently when appropriate and regularly exercise good judgment in setting priorities, resolving operational problems, and applying policies, procedures, and methods, while maintaining the strictest of confidentiality at all times.

Supervision Received:

Administrative supervision is received from the Clinical Research Project Manager. Functional supervision is received from Principal Investigators. This position will work in collaboration with other study team members, which may include study coordinators outside of the Clinical Trial Support Units.

Required Qualifications*

  • Bachelor’s degree in a science or health-related field, or equivalent education and experience.

  • Minimum of 3 years of experience coordinating clinical research (Minimum of 1 year experience coordinating clinical research, or working in a science or healthcare-related field)

  • ACRP/SOCRA certification, or effort towards certification.

  • Experience with the IRB application process.

  • Demonstrates understanding of clinical research; understand compliance issues related to human subjects research, knowledge and application of the Code of Federal Regulations (CFR), Good Clinical Practice (GCP), and FDA regulations.

  • Demonstrates understanding of some medical terminology.

  • Excellent interpersonal, oral, and written communication skills with exceptional attention to detail.

  • Proficient computer skills including Microsoft software applications.

  • Ability to organize and manage multiple tasks simultaneously, as well as prioritize and exercise good judgment.

  • Ability to work independently with minimal supervision and with diverse teams of people in a diplomatic, collaborative and effective manner.

Desired Qualifications*

  • Knowledge of UMHS policies and practice.

  • Familiarity with OnCore, Epic, MiChart, and eResearch applications.

  • PEERRS, CITI, or NIH Protection of Human Subjects Training Certification.

  • Proficient in specimen collection.

Work Schedule

Primarily M-F days, however variability will be required by some projects including early mornings, evenings and occasional travel.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.