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How to Apply

To be considered for this position, candidates must include a cover letter specifying their interest in and qualifications for this position. The cover letter should be the first page of your resume and uploaded as one document.

Job Summary

Admissions Interns serve as the public face of the University of Michigan for potential students and parents. They interpret and communicate admissions policies and procedures to potential students and parents at the middle school and high school level. Admissions Interns evaluate applications for admission and provide assistance in the planning and execution of recruitment programs. Finally, Admissions Interns work in a cohort and will have the opportunity to engage in professional development opportunities together to develop professional skills and also explore careers available within the field of higher education.

Please note, this position will begin in early June 2019 and will end in late April 2020.

Who We Are

The Office of Enrollment Management (OEM) furthers the mission of the University of Michigan by using a strategic and collaborative approach to recruiting and developing diverse leaders and citizens who challenge the present and enrich the future. OEM carries out this work through four integrated departments that use data and analysis in innovative ways to inform decisions and develop processes that ensure the best possible experience for students, from prospect through graduation. These four departments include the Office of Undergraduate Admissions, Office of Financial Aid, Office of New Student Programs, and Office of the Registrar.

OEM values a culture of diversity, equity, and inclusion (DEI). We are committed to the development of a diverse and culturally intelligent workforce who thrive and contribute to an inclusive environment.

For more information about our DEI mission visit the Enrollment Management website.

Responsibilities*

50% OF THE ADMISSIONS INTERN POSITION: APPLICATION REVIEW

Evaluate applications for domestic and international freshmen admission using the University’s individualized and comprehensive evaluation process.

Evaluate assigned applications accurately, consistently, and efficiently. Typically, Admissions Interns will review 90-120 applications per week during the application review season (20-30 hours per week).

Communicate information related to admissions decisions to students, high school officials, and parents when appropriate.

Act as an intermediary on behalf of students, parents, and the public responding to and resolving problems, handling complaints and concerns about educational issues as they relate to admission to the University and students’ academic plans.

40% OF THE ADMISSIONS INTERN POSITION: GENERAL OFFICE DUTIES

Meet individually with prospective freshman and transfer students and their families who visit the University of Michigan through walk-in advising.

Present admission information sessions to large groups (typically between 50-250 people) of prospective undergraduate students and their families.

Present to various groups of students from community organizations and middle/high schools to educate them about the value of a college education and prepare them for the college admissions process.

Serve as a representative of OUA while answering phone and email inquiries from prospective and/or current students and their families in the office’s call center.

Provide excellent customer service to visitors to the University of Michigan, as well as prospective and/or current students and their families within the Visitor Center.

10% OF THE ADMISSIONS INTERN POSITION: PROGRAM ASSISTANT

Assist in the planning, preparation, execution, and evaluation, of many recruitment programs and special projects.

Represent the University of Michigan at college fairs, career fairs, high school visits, receptions, and other public service programs and events.

At any given time, Admissions Interns may be assigned varying degrees of responsibility or have full responsibility for a segment of the following:

-Coordinating and supervising Special Group Visits.

-Assisting with the hiring, training, and scheduling of Tour Guides.

-Coordinating with faculty to secure speakers, lecture times, and exchange ideas used to plan programs, as well as bringing together representatives from offices such as New Student Programs, Financial Aid, Housing and our various academic units.

-Coordinate, train, schedule, advertise, and deliver a student volunteer call-out event.

-Prepare and maintain appropriate periodic and special program reports and surveys that have significant impact on recruitment strategies, policies, and planning.

Required Qualifications*

A Bachelor’s degree is required. Applicants must possess excellent communication and presentation skills, data analysis and interpretation abilities, a strong work ethic, a high level of professionalism, ability to manage multiple tasks and be familiar with basic computer software applications. Day and/or evening travel might be required at times throughout the year; overnight travel is not required for the Admissions Intern. Some weekend work is required. Experience working with students and colleagues from diverse ethnic backgrounds is desirable. Experience or knowledge in admissions work, recruitment principles and student support services is desirable. Knowledge of the nature, aims, and organizational workings of a college or university is desirable.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.