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Job Summary

University Hospital and Frankel Cardiovascular Center (UH/CVC), Adult Hospital Operations, is seeking a talented Project Manager (PM) to join our growing team. The ideal candidate would have project management, healthcare operations, and/or a similar background.  Under general direction from  department leadership, this term-limited PM position will support and coordinate a variety of hospital operations projects related to the Core Operational Improvement Team. This team is charged with launching a Learning Collaborative with peer institutions that will create a new model of success for health care organizations everywhere.  Among other activities, this team will be responsible for identifying opportunities for improvement, conducting on-site visits at peer institutions, hosting visits, analyzing and reporting on the data collected, engaging internal UM experts, implementing improvements, and tracking outcomes in the following areas:

  • Inpatient bed capacity management including work related to integrated command center design and implementation
  • Site of care across the continuum of care
  • Expense management including clinical variation, pharmacy and supply chain
  • Patient experience initiatives including communication and the physical environment
  • Enterprise integration across the inpatient and outpatient arenas, clinical networks and affiliations, education, and research

Mission Statement

The mission of Michigan Medicine is to create the future of healthcare through the discovery of new knowledge for the benefit of patients and society; educate the next generation of physicians, nurses, health professionals and scientists; and serve the health needs of our citizens.  Michigan Medicine refers to the university’s academic medical center which includes all of the patient care, education and research areas, and ranks as one of the top academic health centers in the country. 

Responsibilities*

The Project Manager will provide a single point of contact for a variety of hospital operations projects related to the Core Operational Improvement Team and Learning Collaborative, with responsibility for the following:

  • Partners with the team to translate the Learning Collaborative goals into project deliverables and key performance indicators
    • Develops project plans and metrics to evaluate the effectiveness of efforts
  • Provides administrative support to the Core Operational Improvement Team; including preparing project reports, presentations, and related project assignments
  • Acts as a liaison between various departments and entities (internal and external) to ensure that project activities support overall project goals and objectives
    • Conducts meetings, effectively communicates, and manages change with stakeholders
    • Establishes and maintains an excellent working relationship with UM project teams and stakeholders across the clinical enterprise segments (i.e. Ambulatory Care, UM Medical Group, Children & Women’s, and Shared Services)
  • Manages project deliverables that require collaboration across internal and external stakeholder groups
    • Applies knowledge, skills, tools, and techniques to meet project requirements: scope, budget, quality, time, communications, change management, risk management, and stakeholder management
    • Effectively coordinates and facilitates planning and deliverables for projects
    • Independently gathers information, meets with stakeholders, documents findings and assumptions, tracks progress and metrics, and appropriately prioritizes work efforts related to the Core Operational Improvement Team
    • Conducts project tracking, reporting, and status meetings, ensuring successful implementation of project activities with stakeholders
    • Identify, assess, document, and resolve project issues, risks, decisions, and dependencies; escalates to appropriate stakeholders when necessary
    • Ensures alignment of projects to institutional policies, standards, and benchmarks
  • Other duties as assigned

Supervision Received

This position is a member of the UH/CVC Administration Central PM Team.  This role reports directly to the UH/CVC Administration Strategic Advisor.

Supervision Exercised

Supervision may be exercised over students and summer interns or others as designated

Required Qualifications*

  • Bachelor’s degree in a healthcare related field (e.g. Administration, Business, Engineering, and/or Health Sciences) or equivalent combination of education and experience
  • 2 to 4 years of relevant work experience in project management in a healthcare field
  • Excellent interpersonal, written, and verbal communication skills
  • Strong relationship-building skills, including the demonstrated ability to build consensus among diverse stakeholder groups
  • Knowledge of theoretical and practical aspects of project management, techniques, and tools
  • Demonstrated ability to lead teams and achieve results. Strong team orientation and ability to manage in a complex organization
  • Ability to prioritize efforts to ensure timely execution of work products
  • Ability to translate and communicate analysis into actionable information for problem-solving and decision-making

Strong organizational and computer skills with proficiency in Microsoft software applications, analytics and reporting

Desired Qualifications*

  • Master degree in a healthcare related field (e.g. Administration, Business, Engineering, and/or Health Sciences).
  • Project Management Professional (PMP) certification.
  • Lean or Six Sigma training/certification and experience with applying lean concepts in planning and operations analysis

Work Schedule

Typically, the person in this role will work Monday-Friday, 8:00-5:00 p.m.; however, some evenings and weekends may be required.

Additional Information

This position is a one-year, term-limited appointment and will not be eligible for reduction in force benefits.

This position is a one-year, term-limited appointment with the potential for extension.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.