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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline your skills and experience that directly relate to this position as specified in the Requirements Section.

NOTE:  This is a 2-year term-limited appointment with the possibility of extension pending funding, availability of work, and satisfactory job performance.

Job Summary

The School of Information (UMSI) is a progressive, interdisciplinary professional school offering a Bachelor of Science in Information (BSI), a Master of Science in Information (MSI), a Master of Health Informatics (MHI), and a Ph.D. Our mission is to create and share knowledge so that people will use information – with technology – to build a better world.

The UMSI Career Development Office (CDO) is a progressive, fast-paced career development office managing career development education, services, resources and programs that are both curricular and co-curricular in nature. We accomplish our goals of helping students achieve career success and satisfaction by aligning our work in support of the School’s mission and the mission of the University and are guided by the following mission and principles:

  • We strive to provide innovative career education programs, courses and individualized coaching services that empower UMSI students to use their strengths in designing successful strategies for lifelong career management.
  • We engage with employers locally and globally to create high touch, personalized partnerships to facilitate beneficial recruiting relationships.
  • We aim to be agile and collaborative as we stay at the forefront of career development best practices among all iSchools and career centers nationwide and globally.
  • A commitment to diversity, equity and inclusion is a core principle of our team and our work.

Reporting to the Assistant Director of Career Development, the Career Development Coordinator will be responsible for coordinating activities that are a critical function to forward the School’s goals for continued prominence in the information educational field.

The successful candidate will have a desire to work in a high-functioning, progressive career services unit, with a talented and diverse student population & staff. The candidate will contribute to our positive and inclusive work community by building trusting partnerships across the school, continually learning, creating impactful experiences, and working with a sense of ownership for outcomes.  They will approach this work with a commitment to diversity, equity, and inclusion in mind; treating others with respect, dignity, and in a manner where individuals feel they belong; listens, values feedback, and learns from the perspectives of others.

For more information about UMSI and our programs, please see our website.


Career Coaching (50%):

The Career Development Coordinator will provide individualized professional career coaching to all UMSI students pursuing internships and full-time jobs with a specialized focus on graduate students. The Coordinator will serve as the primary MSI/MHI career coach developing relationships with these students and proactively tracking their progress toward reaching career goals.

Coaching will include reviewing/editing resumes, cover letters, portfolios, LinkedIn profiles, and job search correspondence; advising on search strategy approaches (networking, online tools); career transition, if applicable; and coaching on interviewing and negotiation approaches (including conducting mock interviews).

Provide online coaching to students taking a credit-based internship course using the Sweitzer & King Developmental Stages of an Internship framework.

Assist students in the exploration of career options across industries. Connect students with alumni and employers that match their career interests.

Exercise discretion and independent judgment with respect to matters of significance pertaining to advising/coaching and student development to ensure compliance with FERPA and Clery Act. Practice and adhere to advising/coaching practices in compliance with NACE professional standards and policies.

Peer Coach Program Coordination (20%):

Oversee the peer coaching program to develop a diverse team of undergraduate and graduate students providing front level support for students seeking career services. Support the recruitment, hiring, training, and supervision of peer coaches. Train peer coaches on strategies and techniques to provide career coaching services to all UMSI students through drop-in and group advising. Provide guidance to peer coaches to develop and facilitate workshops, panels, resources, and programming. Collaborate with peer coaches to identify any gaps in career education and opportunities to advance students’ success. Provide weekly supervision to peer coaches to evaluate and analyze ongoing training needs and goals.

Internship Program Coordination (20%)

Coordinate and monitor required, credit-based internships as part of the UMSI Internship Program. Review and make decisions on internship proposals for academic credit and/or to fulfill a degree requirement. Process course permissions and Curricular Practical Training Advisor forms for international students. Interpret policies and procedures of the UMSI Internship Program for students and employers/mentors who hire our students. Track and manage internship communications and evaluations from students and employers. Liaise with UMSI and UM Registrar to ensure compliance with university curricular policies and guidelines, as well as the UM International Center regarding work authorization policies. Work closely with the Internship Program Manager on critical and challenging student and/or mentor issues. Coordinate and manage internship portfolio system to support student learning outcomes. Develop reports and maintain statistics for annual internship reporting.

Student Engagement (10%)

Design and develop engaging career education events and programs for UMSI students. Facilitate a range of workshops, presentations, and panels. Manage resume lab sessions to support students’ resume development. Utilize appropriate program outcomes assessment to direct program goals and delivery. Contribute to researching and maintaining job and internship resources and assist in the dissemination of employment postings. Manage requests from student organizations and faculty for career-related workshops. Maintain area of expertise in information related careers across industries. Utilize data to provide insights on student success, trends, and other outcomes.

Required Qualifications*

  • Bachelor's degree or equivalent combination of education, certification, and experience in a related field.
  • Minimum 2 years experience in a related role advising, coaching, counseling and/or coordinating programs for students.
  • Excellent interpersonal and communication skills with the ability to build relationships with a diverse population of students, staff, and faculty.
  • Team-oriented, flexible and customer-service oriented manner.
  • Ability to exercise good judgment in handling complex, confidential matters.
  • Strong organizational skills and ability to accomplish multiple tasks autonomously and efficiently.
  • Experience using Microsoft Office products, Google applications, and web-based systems; comfortable conducting online research.
  • Demonstrated flexibility and adaptability with a rapidly changing environment, ability to work in a collaborative, inclusive, and open workspace
  • Strong desire to contribute to a dynamic team impacting students’ career education.

Desired Qualifications*

  • Master’s Degree in Higher Education, Student Affairs, Counseling, or related program.
  • Demonstrated experience providing career or academic coaching/advising with a college population.
  • Knowledge of career development, career decision making, and professional job search strategies.
  • Experience developing, delivering and evaluating presentations and programs.
  • Excellent presentation and facilitation skills
  • Desire to learn, innovate, and integrate feedback into service delivery to continually improve impact.
  • Demonstrated ability to prioritize tasks in a high-traffic and high-demand environment.
  • Experience with current career services technologies i.e., recruiting systems (Symplicity), online career research databases, career networking sites, or eportfolio platforms
  • Knowledge of and/or experience in the information profession
  • Knowledge of UMSI’s degree programs, curriculum, and specializations

Work Schedule

Punctual, regular, and consistent attendance is required. May require working during non-business hours and on weekends.

Work Locations

Will require travel to multiple locations on and off campus. Will occasionally require domestic travel.

Additional Information

If selected for an interview, candidates will be asked to conduct a sample 10 minute presentation on a career topic, as well as a resume review providing feedback in the form of an advising email.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.