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How to Apply

A cover letter and contact information for three references are required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experiences that directly relate to this position. Please apply with a single document that includes a cover letter, resume, and list of references.

Job Summary

Note: Salary range is $31,000 to $32,000 for a 100% appointment. This position is a 50% appointment with a salary range of $15,500 to $16,000.

As a member of the University of Michigan-Dearborn Mardigian Library User Services team, the successful candidate will work with a dynamic team to provide excellent customer service to our library users. This part-time position reports directly to the Head of the User Services Department and will be responsible to:

  • Oversee weekend and evening shifts at the Mardigian Library, Thursday through Sunday (hours vary). Supervise until close during Friday and Saturday shifts
  • Provide supervision and guidance to library student employees in User Services and excellent customer service to all faculty, students, staff, and guests
  • Receive and record fines and lost book payments, balance cash register & clear blocked patron records. Assist with financial reconciliation
  • Serve as primary contact with campus police during shift in case of emergencies
  • Circulate materials and equipment, including group study room keys. Monitor room schedules and ensure compliance with room policies
  • Monitor online reference software and assist in providing 1st tier reference support to library users  in-person, online, and over the phone 
  • Contribute to department statistics & work on special department projects with other supervisors and independently; other duties as assigned

Required Qualifications*

  • Bachelor’s degree and previous library working experience preferred
  • Proficient with MS Office (Word, Excel, Access), and comfort using computers and technology required. Experience with library automation preferred (Sierra/Millennium experience a plus)
  • Ability to work independently with minimal supervision and as part of a team
  • Must be able to work a flexible schedule (including nights and weekends) when necessary
  • Ability to communicate effectively with faculty, staff, students, and the public
  • Good interpersonal skills, strong customer service skills, and good decision making skills required
  • Experience working in a very diverse environment strongly desired
  • Cash handling experience preferred

Work Schedule

Hours/Week:  20 hrs/wk (50% appointment)

Shift/Hours/Days:  Thursday - Sunday

Fall/Winter:                 

  • Thursday, 3:00 p.m. - 6:30 p.m.
  • Friday, 4:00 p.m. - 8:00 p.m.
  • Saturday, 9:30 a.m. - 6:00 p.m.
  • Sunday, 11:30 a.m. - 3:30 p.m.

Spring/Summer:         

  • Friday, 11:00 p.m. - 6:00 p.m.
  • Saturday, 11:30 a.m. - 6:00 p.m.
  • Sunday, 11:30 a.m. - 6:00 p.m.

There is some flexibility in hours especially during Spring/Summer

Additional Information

Currently this classification is considered non-exempt based on compliance with the Fair Labor Standards Act (FLSA).

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.