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A cover letter is required for consideration for this position and should be attached as the first page of your resume. Please include three references when applying.

Job Summary

The Instructional and Computing Services at the School of Public Health, University of Michigan invites applications for a Systems Administrator Intermediate position to provide computing services. This position will play an important role in the School, focused primarily on 3 areas: support for researchers using University-provided, high-performance computing cluster (“Great Lakes”); managing a number of virtualized application servers; providing desktop support (Macs specifically) for faculty and staff.


  • In collaboration with the Unix System Administrator in the  Department of Biostatistics and with other members of the ICS team, provide support to researchers using Great Lakes HPC cluster: promote use of Great Lakes; provide orientation and onboarding; troubleshoot problems, escalating more difficult ones Install statistical software packages on the cluster.
  • Install and maintain application servers in a managed, virtualized environment (PaaS) provided by UM ITS (Linux and Windows).
  • Maintain high level of security of data and systems.
  • Make or request needed policy changes on the virtual firewall provided by UM ITS.
  • Help provide support and troubleshooting to the growing contingent of Mac desktops and laptops.
  • Seek input from individual faculty and staff on their computing needs and provide recommendations and/or feedback to the Director of ICS.
  • Maintain comprehensive documentation of our systems and procedures.
  • Keep skills updated by taking advantage of training opportunities and relevant conferences. 

Required Qualifications*

  • B.S. in Computer Science, or equivalent experience.
  • 2+ years practical experience with computing in a cluster environment, with some scripting ability; user account and file rights management, package management and software updates.
  • Knowledge of firewall rules and ability to make or recommend changes to those rules as required.
  • Experience in providing end-user support for Mac OS desktops and laptops.
  • Ability to evaluate, recommend, order and install application servers in a virtualized environment.
  • Strong communications skills with ability to convey technical concepts effectively.

Additional Information

We are seeking an experienced and dynamic staff (leader/member) with a commitment to contributing to a diverse, equitable and inclusive environment for all members of our community. 


Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.