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Job Summary

The University of Michigan Transplant Center is home to the first, largest, and most advanced kidney transplant program in the state, and among the leading programs in the nation. We also have one of the oldest and most active pancreas programs in the country. Kidney transplantation allows people with end stage kidney failure to avoid or eliminate the need for dialysis and prolong life. Pancreas transplantation is most often performed to improve the quality of life for people with Type 1 diabetes mellitus.  We also provide services for Liver Transplant, Lung Transplant, Hepatology, General Surgery and Dialysis Access Clinic.

As a Medical Assistant, your primary role is to provide support to Physicians, Registered Nurses, LPNs and Midlevel Providers (MLP), patients and families. In this role you will be responsible for rooming patients and completing a thorough intake process.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Work at Michigan?

You will play an integral role within our institution, and are important to providing the highest quality service to patients and their loved ones. We are eager to assist you in becoming a well-rounded employee and individual, and to help you advance in your career. Don’t hesitate – join our team today, and help us provide remarkable assistance our patients in the Ann Arbor area.


What perks and benefits can you look forward to?

  • Excellent medical, dental and vision coverage
  • 2:1 Match on retirement savings
  • 75% Tuition Reimbursement
  • Generous Paid Time Off (PTO)
  • Management that provides quality training and direction


  • Patient intake (e.g. documenting chief complaint, V/S, height, weight).
  • Review and update MiChart as directed.
  • Patient follow-up for normal and low complexity test results as directed by provider.
  • Assist providers with management of point-of-care alerts for services due.
  • Patient instruction for durable medical equipment and test preparation (e.g. colonoscopy test prep, MDI/Spacers).
  • Provide care for patients scheduled on MA schedule (e.g. suture removals, BP or weight recheck).
  • Perform EKGs and Bladder Scans
  • Maintain clinic flow in sub-set areas: Kidney Evaluation, Liver Evaluation, Access, and Post Lung clinics.
  • Process prescription renewals as directed by a provider or RN.
  • Stock carts in designated exam rooms in a timely manner
  • Medication administration per delegation guidelines or order for oral meds and injections (acetaminophen/Motrin, immunizations, etc).
  • Various tests and procedures (FibroScan, certification required.).
  • Self-management goals and follow-up on established goals. 
  • Chronic pain management tasks per protocol (e.g. MAPS report, generating drug screening lab requisitions).
  • Vaccine inventory management, if needed.
  • Order clinical supplies and medications, if needed.
  • Other duties assigned by MA Supervisor or ACU Admin Manager
  • You will be required to do some moderate standing and walking, as well as lift, position, push, and/or transfer patients.

Required Qualifications*


  • High School Diploma or GED.
  • Graduation from a Medical Assistant program or an equivalent combination of education and 0-1 years of experience.
  • Knowledge of basic medical terminology.
  • Moderate standing/walking, as well as, lifting, positioning, pushing and/or transferring patients.
  • Exceptional interpersonal skills and ability to work well within a team setting.
  • Communicates effectively.
  • Demonstrates active listening, written, verbal and information technology skills.

Desired Qualifications*

  • 1-2 years’ experience working as a Medical Assistant in an outpatient setting.
  • Certification as a Medical Assistant.
  • Experience working within a large, complex health care setting. 
  • Familiarity with UMHS electronic medical record systems.
  • Knowledge of University policies and procedures.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.