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Job Summary

Medical Assistant/Associate to assist in the delivery of direct patient care in a busy outpatient specialty clinic setting Rheumatology. Occasionally work in an assist role to nursing.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

  • Excellent medical, dental and vision coverage effective on your very first day
  • 2:1 Match on retirement savings.
  • Tuition Reimbursement
  • Paid Time Off 


  • Assist with prescription refills.
  • Assist with various procedures (arthrocentesis, wound care, etc.).
  • Assisting patients with mobility restrictions, e.g. getting out of wheelchair on to exam table.
  • Basic clerical tasks that require proper telephone technique, basic typing, computer and data entry skills.
  • Basic medical assistant competencies (EKG, medical history, vital signs etc.).
  • Clean and stock exam rooms.
  • Injections and specimen collection and processing.
  • Maintain supplies.
  • Patient intake (e.g. documenting chief complaint, vital signs, height, weight).
  • Provide patient with appropriate educational/preparation information for procedures.
  • Print laboratory reports for daily patient visits.
  • Work directly with physicians and nurses regarding patient concerns/issues/questions.
  • Work in electronic medical record system (MiChart) updating notes and patient medication lists.
  • Assists with telephone triage.
  • Obtain insurance authorizations
  • Chronic pain management tasks per protocol (e.g. MAPS report, generating drug screening lab requisition).
  • Other duties as assigned.

Required Qualifications*

Medical Assistant Level

  • High school diploma or General Education Development (GED) credential.
  • Graduation from medical assistant program or an equivalent combination of education and 0-1 years of experience.
  • Knowledge of basic medical terminology. 
  • Ability to spell correctly and use proper grammar.
  • Demonstrated prior excellent attendance and punctuality. 
  • Demonstrated effective time management skills/consistently uses available time effectively. 
  • Demonstrated excellent customer service skills. 
  • Demonstrated excellent interpersonal and communication skills (e.g. ability to provide and receive constructive feedback, seeks constructive approaches to resolving workplace issues). 
  • Demonstrated strong attention to detail.
  • Able to work in a fast paced customer friendly environment.

Medical Assistant Associate Level

  • Graduation from medical assistant program or an equivalent combination of education and 1-3 years of experience.

Desired Qualifications*

  • Previous experience in Ambulatory Care clinical setting.
  • Previous experience in a Rheumatology clinic and/or practice.
  • Previous experience with MiChart preferred.
  • Clinical data entry experience. 
  • Knowledge of University and Department of Internal Medicine policies and procedures.
  • Knowledge of basic medical terminology
  • Able to work in a fast paced customer friendly environment.
  • Adheres to high standards of teamwork by demonstrating adaptability, flexibility and consistently shares information and resources with others. 
  • Works well with minimal supervision.

Work Schedule

40 hours/week.  Full-time. Days, Monday through Friday, 9:00 am - 6:00 pm, hours may vary. 

Location: Internal Medicine, Area A in Taubman Center. Overtime is a requirement in this position.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

Ability to pass typing skill assessment with 35-40 WPM.

May be required to cross cover other areas. Overtime may be a requirement in this position.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.