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Responsibilities*

Collect parking fees by operating fee computer and other electronic equipment. Must be able to perform mathematical transactions manually. Process various parking transactions in a high capacity environment working quickly and accurately with minimum supervision. Assist customers by responding to multiple inquiries using discretion and excellent customer service skills. Perform accurate cash balancing activities, prepare reconciliation reports, sort and prepare money and documentation for deposit. Clean and maintain work area daily. Coordinate parking operations to ensure maximum utilization of the parking facility, as required. Issue tickets, direct traffic, collect fee for visitor and guest parking for any special event, as required. Patrol parking facilities to inspect for vandalism, loitering or equipment malfunction, as required. Assist parkers by answering of inquiries and providing help in emergency situations. Assist in coordinating traffic control for special events and emergencies. This position involves moving throughout work sites while moving/transferring departmental supplies and materials. Some work is performed outside during inclement weather.

Required Qualifications*

High school diploma, GED or an equivalent combination of education and experience. Must pass departmental skills test. Excellent customer service skills. Minimum two years work experience in a related field desired. Electronic cash register/system experience preferred.

Work Schedule

30-40 hrs/wk, shifts will vary. Hours will be between Sat-Sun: 10:30am-9pm; M-F 7am-3:30pm; 3pm-11:30pm; 11pm-7:30am; 8am-6:30pm; 10:45am-7:15pm. Assignment begins ASAP and is expected to last 89 days

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.