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Job Summary

As a Medical Assistant in the Surgical Specialty Clinic, you will be dedicated to providing high quality health care services for children and adults. This is a unique position that will include care for both surgical and dental patients Identifying and helping resolve operating problems related to patient flow.  Performing preliminary patient intake including obtaining vitals, documenting chief complaint and entering information into patient’s EMR. Assuring efficient clinic flow. 

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

  • Excellent medical, dental and vision coverage effective on your very first day
  • 2:1 Match on retirement savings.
  • Generous Paid Time Off (PTO)


  • Preparing exam rooms including daily cleaning and restocking of supplies.
  • Assisting with downloading of outside radiology images.  
  • Assisting physicians, nurses, residents and dental students in the treatment and care of patients including a wide variety of chair side procedures.  
  • Ensuring outside records/consents/prior authorizations/etc. are imaged and added to patient records. 
  • Following up with patients for normal and low complex test results as directed by provider.   
  • Cleaning and wrapping instruments for sterilization.
  • Maintaining instrument sterilization including knowledge of high and low level disinfectant and quality control of instruments.  
  • Inventory of medical supplies and re- order supplies/pharmaceuticals as needed.  
  • Assisting in telephone triage including prescription refills. 
  • Completing FMLA paperwork for patients and families.  
  • Contacting patients post operatively and provide complex instructions according to guidelines.  
  • Obtaining insurance authorization for medications and medical supplies.  
  • Reviewing and responding to in-basket messages.  
  • Setting self-management goals and follow up on established goals.

Required Qualifications*

  • High School Diploma or GED.
  • Graduation from a Medical Assistant program or an equivalent combination of education and 1-3 years of experience.
  • Knowledge of basic medical terminology.
  • Moderate standing/walking, as well as, lifting, positioning, pushing and/or transferring patients.
  • Exceptional interpersonal skills and ability to work well within a team setting.
  • Communicates effectively.
  • Demonstrates active listening, written, verbal and information technology skills.

Desired Qualifications*

  • Certification as a Medical Assistant.
  • Experience working within a large, complex health care setting. 
  • Familiarity with UMHS electronic medical record systems.
  • Knowledge of University policies and procedures.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.