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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should include salary requirements, address your specific interest in the position, and outline skills and experience that directly relate to this position.  The recruiting and hiring of Course Advocates is based on project demands and candidates will be contacted on a project-need basis.

Job Summary

The Center for Academic Innovation at the University of Michigan is seeking qualified Course Advocates for multiple courses, representing a variety of disciplines. Course Advocates monitor and support massive open online courses (MOOCs) on platforms such as Coursera and edX. Educational value of this job is to develop skills in learner support and engagement, facilitation, content development, refinement, and iteration, and troubleshooting.

About Us

The Center for Academic Innovation is a strategic priority for the University of Michigan. Through curricular innovation, tools for learning, and educational data and research, the center aims to shape the future of learning and redefine the role of the public research university by extending academic excellence, expanding public purpose, and ending educational privilege.

Our preferred future includes:

  • An open model for pre-college learning and preparation that broadens access and enhances participation
  • A personalized, rigorous, and inclusive model for residential learning grounded in learning analytics and experimentation
  • A flexible and networked model for global and lifelong learning that embraces the evolution of a more permeable university
  • A participatory and inclusive model for public engagement that accelerates bilateral knowledge construction and sharing

As we reimagine the global public research university and create a culture of innovation in learning, we value:

  • boldness and humility
  • creativity and process
  • risk taking and tradition
  • personalization and scale
  • openness

Diversity, Equity and Inclusion

Learning and working in environments designed for equity and inclusivity are necessary for the U-M community to make progress on solving the problems that matter most to society. In addition to collaborating with faculty and staff on projects that explicitly focus on DEI, the Center for Academic Innovation uses inclusive design processes in all of our work.

For more information, please visit our website: Academic Innovation.


  •  Assist faculty in the development and management of their online courses.
  • Provide oversight of course websites and related resources, with special attention to learner support and issues arising in discussion forums, while closely monitoring course websites.

Required Qualifications*

  • Excellent written and interpersonal communication skills.
  •  Meticulous attention to detail.
  • Comfortable working on tight deadlines and juggling multiple projects simultaneously.

Desired Qualifications*

  • Bachelor’s degree or higher, or equivalent experience
  • Basic understanding of course design and underlying pedagogical principles
  • Experience working in higher education, particularly in roles supporting faculty
  •  Working knowledge of basic HTML code

Additional Information

Note: Work is primarily performed remotely. The position pays $15/hour for 10 hours per week.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

Decision Making Process

Applications will be reviewed as received throughout the posting period and continue until the position is filled.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.