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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The Business Intelligence (BI) Analyst will support growing needs across a collection of departments to have strong business intelligence as a guiding tool for decision-making. This individual is expected to:

  • Manage and/or administer the design and development of data structures and data extracts to support comprehensive data collection, loading, and extraction for complex analyses.
  • Participate in strategic assessments to identify current/emerging business issues/problems and contribute to defining high impact business intelligence solutions with a focus on the quantitative methods, modeling and analytical techniques.
  • Lead and guide business process improvement discussions leading to advice on potential problem resolutions including gathering the support and resources for BI initiatives.
  • Develop and present reports and definitions, graphs, dashboards and portal interfaces appropriate for audience.
  • Assist in identifying and leading change management processes for new/improved business processes/BI tools and resources.
  • Manage cross functional unit projects and communicate project status proactively with various stakeholders
  • Possess advanced technical skills in SQL, Tableau and Microsoft Excel along with recent experience in healthcare analytics
  • Collaborate with colleagues in various departments with varying technical abilities to improve BI capabilities across Michigan Medicine

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

Analytics: (40%)

  • Apply knowledge of data analytics to complex data involving clinical operations, financial activity, population health, etc. to complete complex assignments.
  • Produce analytic results by creating and applying algorithms to data which are extracted and integrated across multiple sources.
  • Translate clinical and business needs into analytical solutions.
  • Conduct analysis and reporting of financial, clinical and operational data.
  • Evaluate performance, utilization, quality of care and patient safety measures against results from peer institutions
  • Conduct analyses on cost performance and facilitate assessment of physician practice patterns and medical and disease management
  • Collaborate with physicians, administrators, analysts and others to produce metrics to assess and improve performance
  • Validate data quality and reasonableness in reports and/or analyses of health services prior to distribution.
  • Communicate and collaborate with other departments to address problems with data quality.
  • Evaluating performance, utilization, quality of care and patient safety measures against results from peer institutions.

 

Reporting: (40%)

  • Design report formats and graphical representations of data intended for audiences ranging from senior leaders and clinicians to the general public
  • Deliver written, graphical, and/or verbal presentations of provider, product, program, and service specific data to internal staff, clinicians, UMHS leaders, relevant committees, and other constituencies.
  • Investigate information generated from the analytic phase of projects and writes reports summarizing salient findings and opportunities for clinical and operational improvements. 
  • Develop and maintain supporting documentation of measurement methods and algorithms, data sources and reporting processes.

 

Data Support: (15%)

  • Work with database and business systems analysts to plan and implement the data management and analysis of products and programs, including definition of data requirements, data capture and storage, and analyses required to measure and evaluate performance.
  • Define and help create mechanisms to extract and reorganize data from existing systems for storage and reporting in departmental databases
  • Participate in the development of communication related to the analysis, interpretation, and dissemination of health services data.
  • Work with team members and IT staff to identify and automate tools that deliver routine performance information.
  • Maintain communication with technical groups inside and outside department. 
  • Ensure adherence to quality standards and facilitate improvement efforts.
  • Follow all appropriate data quality and security guidelines
  • Review reports and analyses, write findings.  Test datasets.

 

Other Duties as Assigned: (5%)

  • Develops detailed timelines and resource plans, define requirements, identify risks, create project documentation, report status to team and stakeholders, track and escalate issues.
  • Work with teammates in internal process improvements
  • Support committees involved with data interpretation and process improvements
  • Documentation of information important to the continued delivery of analytic services
  • Other duties as assigned

Required Qualifications*

Required for Senior Level:

  • Bachelor’s Degree in a recognized field of science or learning which is directly related to the duties of the position (Quantitative Field like biostatistics, public health, Computer Science, Economics, Engineering, Informatics, Business analytics)
  • A minimum of 5 years of progressively responsible experience in health care analysis.
  • Expertise in producing analytic dashboards and reports
  • Ability to mentor other analysts and leadership with complex data questions
  • Proficiency in the use of analytic and reporting tools such as SQL, SAS, Excel and Tableau.
  • Ability to consistently meet deadlines in a fast paced and changing environment with multiple competing tasks and priorities.
  • Experience or the ability to gain proficiency in using MiChart and querying EPIC’s Clarity databases.
  • Experience with Data Warehouse and BI systems.
  • Strong customer service skills and commitment to excellent customer service.
  • Strong analytical and problem-solving skills.
  • Good verbal, written and visual presentation skills.
  • Ability to anticipate requests and needs in advance and plan accordingly.
  • Skills to work effectively across internal functional areas in ambiguous situations.

 

Required for Intermediate Level:

  • Bachelor’s Degree in a recognized field of science or learning which is directly related to the duties of the position (Quantitative Field like biostatistics, public health, Computer Science, Economics, Engineering, Informatics, Business analytics).
  • A minimum of 3 years of progressively responsible experience in health care analysis.
  • Ability to develop and maintain proficiency in the use of analytic and reporting tools such as SQL, SAS Microsoft Excel, and Tableau.
  • Ability to consistently meet deadlines in a fast paced and changing environment with multiple competing tasks and priorities.
  • Ability to gain proficiency in MiChart (EPIC and Clarity) querying through training.
  • Experience with Data Warehouse and BI systems.
  • Strong analytical and problem-solving skills.
  • Good verbal, written and visual presentation skills.
  • Ability to anticipate requests and needs in advance and plan accordingly.
  • Skills to work effectively across internal functional areas in ambiguous situations.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.