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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

This Clinical Quality Coordinator position will assist in the development, coordination, and implementation of activities to assure compliance with accreditation and regulatory
requirements for the Bone Marrow Transplant and Cellular Therapy Program. This position will interact with internal and external collaborators and speak to the quality performance,structure and resources within our program.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

  • Excellent medical, dental and vision coverage effective on your very first day
  •  Retirement Savings Opportunities


Will include, but not limited to the following activities:

  • Develop systems to ensure continual organizational readiness by gathering, synthesizing, and analyzing data from departments, monitoring the progress of corrective action plans/improvement projects and maintain program’s Quality Plan.
  • Maintain collaborative relationships between impacted departments, units, hospitals/healthcare centers and appropriate regulatory agencies.
  • Provide direction and oversight for regulatory and accreditation compliance. including TJC, FACT, as well as State and Federal agencies, and participate in regulatory visits.
  • Participate in meetings/lectures/ site visits for new therapies or changes in clinical/research practices.

  • Maintain contact with other sections of the program (clinical data management, apheresis, cell processing, APPs, nursing, etc.) as they relate to monitoring quality issues, education, certifications, and process improvements.
  • Track educational logs, licenses, and certifications as they relate to staff and program.
  • Create, implement, monitor all the clinical, marrow and research Standard Operating Procedures (SOP) and Clinical Practice Guidelines (CPG) for the program. It will be the responsibility of this Clinical Quality Officer to track changes, update, and educate members of the program. The CQO will maintain these critical documents in PolicyTech and will get final approval for implementation from the Quality Committee.  
  • Work with U-M’s webmaster to maintain/update program’s intranet site where the SOP/CPGs are made available to clinical and research staff.
  • Audit and provide feedback on regulatory compliance to the medical team. Develop and lead educational opportunities for clinical/research staff to participate in process improvement within the program and to external collaborators within the organization.
  • Participate in clinical/research FDA audits and prepare program when needed.
  • Lead quality meetings (quarterly) at a multidisciplinary level that inform the program of clinical issues that impact patient care, and provide minutes and communication of shifts in program’s outcomes and suggest necessary adjustments.
  • Work with Cellular Therapy Program director for annual reports (programmatic or external) that require quality metrics, program evaluation and submittal of proposals or presentations.
  • Promote a standard and effective approach to ensure the program is continually ready for FACT accreditation.
  • Create a culture of quality and safety at all levels and locations of the cellular therapy program.
  • Attend and participate in workshops, seminars, conferences, etc., to keep abreast of current changes in hematopoietic stem cell transplantation, cellular immunotherapies, regenerative medicine and emerging areas of medicine.

Required Qualifications*

Bachelor's Degree and considerable professional experience, including some in a supervisory capacity is required.

Requires demonstrated ability to develop and implement quality measures across hospital programs.

Must independently plan and direct their work as well as have clear communication skills.

Desired Qualifications*

RN degree is preferred but not required.  This position will not report to nursing.  Some clinical study research experience preferred.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.