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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Department Director leads a group defined as a distinct administrative entity within the organization which may contain divisions, and reports to the executive level of the
organization or to a department chair. Plans and directs the administrative and operational activities. Develops and implements short and long-range goals and objectives.
Responsible for allocation of human, space, fiscal and material resources. Directs the preparation of budgets, reports, financial analyses, and statements and maintain
operational records. The primary duty of employees in this classification is the management of a customarily recognized department or subdivision, including the
supervision of three or more full-time equivalent employees every week. Direction is over a permanent status-continuing function, not a collection of employees assigned
to complete a project. Management duties include interviewing, selecting and training of employees; setting and adjusting their rates of pay and hours of work; planning
and directing their work; appraising their productivity and efficiency for the purpose of recommending promotions or other changes in their status; handling their
complaints and grievances and disciplining them when necessary. Management responsibilities include the authority to hire, fire, or promote assigned employees or make
recommendations that are given particular weight. Employees have impact on budgeting, controlling costs, planning, scheduling, and procedural change. Under FLSA, this
is the exempt job classification for this title. Incumbents in this position must meet the full criteria for exempt status: salary level, salary basis, and duties tests.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.


Responsible for the development, measurement, and sustainability of a C/W segment quality and patient safety program; with an aim of reducing preventable harm and producing quality outcomes by assisting others in identifying, assessing, and analyzing systems and processes to mitigate risk by focusing on high reliability principles. Coordinates hospital-wide patient safety initiatives. Ensures patient safety projects are aligned with the organizational and hospital strategic goals. Involved in leading an overall segment safety strategy with a focus on hospital identified priorities including hospital-acquired conditions, error prevention, leadership methods, and cause analysis. Acts as a change agent to lead, facilitate, and support hospital and medical staff to create and sustain a culture of high reliability. Manages and oversees the coordination of the segment daily Safety Huddle and ensures processes are in place for appropriate follow up, resolution, and communication. Ensures quality and safety efforts are integrated with the Hospital Operating System and there is an appropriate flow of quality and safety information between Safety Huddle, Leadership Huddle and unit/department DMS huddles.

  • This role reports directly to the CW Associate Chief Operating Officer, with functional supervision provided by the CW Executive Triad and Associate Triads.  
  • In conjunction with the CW Quality & Safety Committee, coordinates and facilitates the CW Quality & Safety Committee.
  • Establishes & executes standing calendar of reports by relevant segment stakeholders.
  • This position will work with individuals at all levels of the C/W segment on the execution of plans to improve key performance metrics in categories including, but not limited to: patient safety, quality & regulatory, waste reduction, patient experience, employee engagement and the USNWR.

Required Qualifications*

  • Master’s degree in Health Care Administration, Business Administration, Nursing or other clinical field.
  • At least 5 years’ experience in progressive management or administrative experience at a strategic level managing clinical operations.
  • Demonstrated skill in project management and process redesign
  • Documented strong interpersonal communication skills and achievements in leading teams
  • Ability to work effectively across organizational lines and with diverse people
  • Ability to thrive in a fast-paced environment where high energy, resiliency and attention to detail are required.
  • Proficient use of word processing, spreadsheets and data base

Desired Qualifications*

  • Experience with Children's and Women's services in a health care system

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.