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Job Summary

Supports the leadership within the Office of the Chief Operating Officer with the programs of Safety Management Services (SMS), Michigan Medicine Security (DPSS), and Logistics, Transportation, and Parking (LTP). Assists in the development and implementation of short and long-term strategies, policies, procedures, practices, and programs for these departments. Provides high level administrative coordination and facilitation of strategic initiatives by maintaining relationships and collaborating closely with staff and leaders across the organization. Prepares and/or analyzes proposals for complex initiatives, making recommendations, action plans, and implementing as appropriate. Manages programs and/or projects that enhance SMS, DPSS, and LTP goals and initiatives. Leads, designs, plans, implements and evaluates specific projects designed to enhance effectiveness in these areas, including the organization-wide Workplace Violence Prevention Program. Includes task management, status reporting, and outcome delivery. Assesses team readiness for change and deploys change management tactics to ensure success. Manages and reports operational data with a detailed understanding of data sources and measurement methodologies. Presents information objectively with a balanced perspective to best reflect strengths and opportunities to enable discussion and analysis for leaderships' understanding of respective issues and potential solutions.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.


  • Provide leadership, planning, operational, financial and contracting management as appropriate for moderate to complex projects across operational business activities and missions
  • Manage projects and/or teams using expert technical capabilities in project management including planning, schedule, task management, status reporting, tracking systems etc.
  • Develop and promote innovative approaches to problem-solving with process owners to create and execute high value solutions
  • Lend project management and lean expertise to department, projects and initiatives, including mentoring and developing others' skill sets
  • Synthesize large quantities of data and information to create succinct communications to influence decision-making and inform broad audiences
  • Create and maintain communication vehicles for project efforts on behalf of process owners
  • All other duties as assigned

Required Qualifications*

  • Bachelor's Degree with 5-7 years experience in health services administration, healthcare, business administration
  • 3-5 years of progressive leadership and/or project management experience in healthcare
  • Excellent interpersonal, written and verbal communication skills
  • Demonstrated commitment to service excellence
  • Demonstrated problem solving, time management, influence and conflict resolution skills
  • Ability to prioritize efforts to ensure timely execution of work products
  • Exceptional organizational and computer skills with proficiency in Microsoft software applications, analytics and reporting.
  • Demonstrated ability to use a myriad of analytical approaches to problem solving

Desired Qualifications*

  • Experience with enterprise-level project management and change management
  • Knowledge of Lean Methodologies

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.