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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Department Summary

The International Center, a unit within the Division of Student Life, focuses on student learning and the development of the whole student in an inclusive campus community. In collaboration with its campus partners, the International Center serves the international population, facilitates intercultural and international education, and works to foster a global campus community.  The International Student and Scholar Services (ISSS) team, housed within the International Center, primarily assists F-1 international students and J-1 exchange visitors on the University’s Ann Arbor campus. Please see the following link for more information about the International Center:

Job Summary

NOTE:  This is a 3-year limited term appointment with the potential to re-evaluate for an extension.

Starting salary may vary depending on qualifications, experience, and education of the selected candidate.

 The International Student Advisor (ISA) and Graduate Student Liaison will serve as a Designated School Official (DSO) and Alternate Responsible Officer (ARO) for the University of Michigan-Ann Arbor’s F-1 and J-1 program, be responsible for outreach to graduate students and to graduate student organizations, and provide case management for the International Center’s International Student/Scholar Services team.

The ISA uses their expert knowledge of federal immigration regulations related to F-1 and J-1 status to independently advise and educate international students, dependents, and academic units on matters directly related to federal immigration regulations.  They evaluate, analyze, and compare various courses of action F-1 and J-1 international students may take, and have the authority to make independent decisions on matters of significance, free from immediate direction, within the scope of their responsibilities.  The ISA exercises considerable independent judgement and discretion when officially representing the University of Michigan to the Department of Homeland Security (SEVP, USCIS, CBP, etc.) and the Department of State.  They help formulate, implement, and maintain institutional policies, business procedures, and information systems that relate to F-1 and J-1 international students.  The ISA also makes independent decisions when advising on academic support resources, adjustment issues, personal and family concerns, and emergency situations.  They develop, conduct, and evaluate educational presentations, workshops, programs, and activities related to immigration regulations, cultural adjustment, and intercultural competency.



  • Represent the University as an authorized Designated School Official (DSO) for U-M’s F-1 visa program, and as an Alternate Responsible Officer (ARO) for U-M’s J-1 visa program.
    • Advise and educate F-1 and J-1 international students, dependents, and academic units on federal immigration regulations using expert knowledge of relevant federal statutes, regulations, and sub-regulatory guidance.
    • Judge and assess the needs of F-1 and J-1 international students while advising on academic support resources, academic issues, personal and family matters, social and cultural adjustment, emergency situations, etc.
    • Use expert knowledge, independent decision making, and discretion to advise F-1 and J-1 international students on complex scenarios that may involve immigration, personal, and cultural issues.
    • Process immigration documents for F-1 and J-1 international students accurately and efficiently.
    • Assist F-1 and J-1 international students with immigration applications, such as requests for employment authorization, change of status, reinstatement, etc.
    • Review and approve requests for Certificates of Eligibility (Forms I-20 and DS-2019) for U-M Admissions Offices and Academic Departments.
    • Formulate, implement, and maintain institutional policies, business procedures, and information systems related to F-1 and J-1 international students (in partnership with other U-M offices when necessary).
    • Develop and maintain relationships with schools and colleges regarding their F-1 and J-1 international student populations, particularly with regard to their F-1 and J-1 graduate student populations.
    • Participate in U-M committees as an expert on the international student population and experience, and on immigration regulations affecting F-1 and J-1 international students.
    • Communicate U.S. immigration regulations and any regulatory changes to the University community using multiple delivery methods, such as the web, targeted email, printed materials, and formal presentations.


  • Acquire and maintain expert knowledge of highly technical Department of Homeland Security and Department of State regulations affecting F-1 and J-1 international students and their dependents.
  • Comply with U.S. federal regulations for the collection, retention, and reporting of information for F-1 nonimmigrants to the Department of Homeland Security and J-1 nonimmigrants to the Department of State.
  • Ensure U-M immigration policies, procedures, files, and data maintain compliance with U.S. federal regulations in order to preserve the University’s approval to sponsor F-1 and J-1 international students.
  • Report and maintain accurate F-1 and J-1 data to the U.S. Department of Homeland Security through the Student and Exchange Visitor Information System (SEVIS) under penalty of perjury.
  • Ensure that all F-1 and J-1 international student immigration documents comply with federal regulations and institutional policies.
  • Manage SEVIS records of F-1 and J-1 international students and notify them of issues that may affect their U.S. immigration status.
  • Partner and communicate with other U-M offices to ensure University-wide compliance with federal regulations as they relate to F-1 and J-1 international students.
  • Monitor foreign government policies and actions that may impact F-1 and J-1 international students and dependents.


  • Participate in periodic meetings and communications with international graduate student organizations, including GEO and GRIN, to facilitate communication with the International Center.
  • Facilitate IC communications and outreach, including email, social media, and materials and outreach, particularly as related to international graduate students
  • Evaluate programs and information specifically designed for graduate students and recommend additions or improvements as needed.
  • Develop, conduct, and evaluate programs, workshops, orientation sessions, and activities that:
  • Educate F-1 and J-1 international students, and academic departments on current U.S. immigration regulations and benefits.
  • Assist F-1 and J-1 international students with their social and cultural adjustment and integration into U-M and Ann Arbor communities.
  • Enhance student learning and development.
  • Plan and present workshops for the International Center's International Student/Scholar Orientation Program.
  • Prepare and present workshops to inform administrative and advising staff of schools and colleges about issues pertaining to F-1 and J-1 international students, with a particular focus on graduate student issues.
  • Collaborate with IC’s Global Engagement and Education Abroad team (GEEA) on programmatic, communications, and orientation efforts.


  • Monitor processing times for student requests and responses to student email inquiries.
  • Provide assistance with or take or recommend actions for requests or questions that are not being handled within stated processing times.
  • Manage special projects related to graduate students.
  • Work with the International Center Director on special projects and initiatives. 
  • Participate as needed in programs, meetings, committees, and work groups, as a member of the Student Life and International Center staff.
  • Other duties as assigned.

Required Qualifications*

  • U.S. citizen or permanent resident status (federal requirement for Designated School Officials and Alternate Responsible Officers).
  • Bachelor’s degree.
  • Demonstrated substantial knowledge of F regulations.
  • Proficiency with word processing, spreadsheet, and presentation applications, such as Word, Excel, and PowerPoint.

Desired Qualifications*

  • Master’s degree.
  • Two or more years of experience advising international students. 
  • Experience advising graduate students.
  • Experience communicating with groups and with individuals on routine and sensitive matters.
  • Experience studying a foreign language.
  • Experience studying, working, volunteering or living in a foreign country for an extended period of time.
  • Experience at a large or complex higher education institution.
  • Familiarity with administrative information systems used by U-M (eg: PeopleSoft), and with specialized case management software used by international student offices (e.g. Terra Dotta ISSS or Sunapsis).
  • Experience with J-1 Exchange Visitor (both student and scholar categories) visa advising.
  • Experience with employment-based immigration categories, such as H-1B.
  • Knowledge regarding student development and international student concerns.
  • Experience with case management.

Additional Information

Working conditions

May be required to work occasional evenings and weekends. 

Physical requirements

Ability to lift and carry items weighing up to twenty-five (25) pounds.

This role may have reporting obligiations under Title IX and Clery.

Please note: Relocation will not be offered for this position. 


U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.