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Job Summary

Admit, transfer and discharge patients on one or more inpatient units.  Receive and assist patients, visitors and staff providing excellent customer service. Answer patient calls in a professional manner. Process physician's orders and referrals. Respond to emergent situations in a calm, correct, and professional manner. Record and coordinate patient appointments and tests. Procure supplies, equipment and services for patients. Maintain census information.  Assist in the training of new unit clerks, and orient staff to new policies and procedures.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

  • Excellent medical, dental and vision coverage effective on your very first day
  •  Retirement Savings Opportunities

Required Qualifications*

Considerable knowledge of medical terminology.  Knowledge of Hospital policies and procedures.  Customer service experience necessary.  Demonstrated excellent interpersonal and problem solving skills.  Multitasking ability essential.  Ability to work with many details with accuracy.  Data entry or computer experience necessary.

Desired Qualifications*

Previous experience as an inpatient clerk in a medical setting desired. 

Work Schedule

Work Schedule 7:15 am - 3:45 pm and must be able to work holidays and every other  weekend. Must be able to complete a 40 hour 4 week training program.

  Part time - 24 hrs  on CVC4

Work Locations

UH-CVC4

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.