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How to Apply

A cover letter and resume are required for consideration for this position. Include the cover letter as the first page of your resume. Please describe how your skills and experience directly relate to the specific duties and qualifications for this position. Please also indicate your schedule availability in your cover letter.

Job Summary

The University of Michigan COVID-19 Community Sampling and Tracking Program is a free, opt-in, voluntary surveillance testing program for those on the Ann Arbor campus. This program plays a critical role in the public health response to COVID-19 and adds to our understanding of how the virus is impacting our campus community. These positions report to the Site Coordinator and are an essential part of this important program.


Site Staff will work with personnel in public health and epidemiology to assist with testing sites and operations across campus. Job responsibilities include:

  • Checking in participants
  • Training participants on test collection
  • Answering community member questions
  • Completing record collection and documentation as required
  • Assisting with general site operations including replenishing supplies and other duties as needed

Required Qualifications*

  • Prior experience working in customer service and working in teams

  • Ability to work in a high paced environment and adapt to shifting priorities

  • Demonstrated organizational skills, strong attention to detail and good interpersonal skills

  • Prior experience training coworkers or peers

  • Basic - intermediate computer skills

Work Schedule

Position is anticipated to start ASAP for training and continue at least through June 2021.

Site Staff will work shifts to cover the collection site hours of Monday - Friday, 8am - 7pm (may expand hours until 9pm depending on need). Flexibility of work hours during the work week may be needed as dictated by collection needs. Full and part-time schedules will be considered.

Work Locations

Work takes place at various onsite Ann Arbor campus locations.

Additional Information

This position is for multiple openings.

This temporary position may meet eligibility requirements for health care benefits.

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control, the work of employees under his supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.