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How to Apply

A cover letter (one page) is required for consideration for this position and must be attached as the first page of your resume.  The letter should specifically outline the reasons for your interest in this position and describe your particular skills and experience that directly relate to this position.  Please submit contact information (phone and email) for 3-5 professional references along with your resume.  Applicants who do not meet these requirements will not be considered.

NOTE: Applicants who do not apply for both this position and the temporary Program Assistant position as outlined above will not be considered.  The Program Assistant position is listed as posting #193296 on the UM jobs site. 

Job Summary

We are seeking two (2) residential life leaders to serve as active and visible staff members responsible for supporting the residential life component of our prospective student programs. This includes pre-arrival administration, supporting students’ safety and well-being, facilitating community-building, documentation of best practices, and program evaluation. These positions will be supervised by the Rackham Academic Program Manager for Outreach and Summer Programs.

The Summer Research Opportunity Program (SROP) at the University of Michigan is designed for outstanding undergraduate students who are underrepresented in their field of study. This program will run from June 1-August 5, 2021. For more information on the Summer Research Opportunity Program visit:

The Michigan Humanities Emerging Research Scholars (MICHHERS) program is designed to encourage rising seniors, recent B.A.s and terminal Master's students from diverse cultural, economic, geographic, and ethnic backgrounds to consider pursuing a doctoral degree in humanities at the University of Michigan. The summer research experience will run from June 6-18, 2020.  For more information on the Michigan Humanities Emerging Research Scholars (MICHHERS) program visit:

Ready for Rackham (R4R) is a one-month residential program at University of Michigan designed to support undergraduate students’ preparation for doctoral study by examining the benefits of the research experience, engaging students in research and scholarly activities, demystifying the graduate school experience at a research university and supporting the preparation of a Graduate Admissions Portfolio. Programming for R4R will take place from July 5 to July 30, 2021.

Currently, we are planning to offer the programs as an in-person experience. Decisions to move the program to a virtual format offering will be made following public health guidance from the State of Michigan and the University of Michigan. Staff will be notified of any and all changes to the program in a timely fashion. Please note: In this scenario, Resident Advisors will shift to Temporary Program Assistant positions, while performing their duties in virtual formats. 

If the programs are offered in person:

  • This position requires the selected candidates to live in the residence halls from May 27 through August 6, 2021.
  • Stipend: $6,000 plus room & board and parking.  Stipend is paid in two installments of $3,000 each at the end of June and July.

If programs shift to a virtual delivery:

  • Stipend will shift to hourly rate outlined for the hourly temporary Program Assistant described below for the entire employment period (May 1, 2021-August 31, 2021).
  • There will be no room & board or parking provided if programs move to virtual delivery.

PLEASE NOTE:  There is an hourly temporary Program Assistant position associated with this posting which will include pre- and post-program work from May 1-26, 2021 and August 7- August 31, 2021.  Applicants must be available for both the temporary Program Assistant position and this Resident Advisor position in order to be considered. To review responsibilities associated with the Program Assistant temporary position and to apply, please see posting #193296 on the UM jobs site

Interested applicants should apply for both positions.


Responsibilities include but are not limited to:


  • Meet weekly with supervisor, with the expectation that there will be more frequent contact as needed
  • Meet weekly with SROP, MICHHERS, and R4R teams to discuss issues of concern and work together to develop solutions

Safety and well-being of program participants

  • Work closely with the Summer Conference staff, Resident Hall Staff and the Department of Public Safety to create a safe and secure community
  • Communicate with the Program Director, Hall Director on Duty and Housing Security and others as needed to ensure impacted students are supported holistically
  • Obtain and organize necessary student forms such as emergency information for each participant
  • Monitor crisis management plan, including emergency procedures
  • Be first responder to critical incidents including facilities issues, roommate conflicts, and mental health concerns
  • Report all incidents immediately to the program manager

Community and Student Development

  • Coordinate all check-in procedures and host a welcome dinner
  • Conduct nightly office hours
  • Facilitate community programming efforts during the evenings and weekends
  • Based on student’s needs, co-coordinate ongoing leadership training with a focus on diversity and inclusion, communication and conflict resolution skills
  • Model a commitment to diversity, equity, and inclusion by creating and fostering a community in which all individuals are respected, while continuing to educate both residents and staff members on issues of identity.
  • Coordinate all check-out procedures

Virtual Delivery (for Ongoing and Community and Student Development)

If programming shifts to a virtual format, Resident Advisors will be expected to shift the delivery of their responsibilities to virtual formats

Required Qualifications*

  • Bachelor’s degree or equivalent combination of education and experience;
  • Two years’ experience in student services/affairs program, residence education or a related field;
  • Demonstrated ability to work effectively with individuals from diverse communities and cultures;
  • Direct experience working and interacting with college students;
  • Experience with conflict resolution and negotiation;
  • Ability to work as part of a team and capacity to exercise independent initiative;
  • Excellent oral and written communication skills  including the ability to maintain  confidentiality in matters of a sensitive and confidential nature; 
  • Ability to handle multiple projects with excellent attention to detail and ability to meet deadlines;
  • Knowledge of personal computer productivity tools including word processing, spreadsheets, presentation and electronic communication, social media, and calendaring software packages; and
  • Experience delivering programming in virtual formats, including familiarity with Canvas, Zoom, and other virtual platforms

Desired Qualifications*

  • Familiarity with diversity issues in higher education and specifically the challenges faced by underrepresented populations highly desired;
  • Reasonable knowledge of University housing policies and procedures, University organization, and University protocol and governance;
  • Research and scholarly interest in student affairs/development.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.