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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The role of the Veterans Outreach and Enrollment Representative is to improve outreach and recruitment of military service members, veterans and family members who wish to pursue quality higher education and utilize VA and/or military education benefits. This is a 3 year grant-funded position with an annual renewal process.


  • Establish and maintain relationships with veteran resource centers/offices at Michigan’s network of community colleges and universities and regional business and governmental offices that serve veterans.  Coordinate recruitment events at UM-Flint and regional community colleges – including virtual events -- to attract student veteran transfer students. Build and strengthen relationships with prospective transfer students to help increase yield.
  • In accordance with Department of Defense (DoD) regulations, attend education fairs and events for members of the National Guard, Reserves, and active duty military service members.  Identify and build relationships with Education Service Offices at military bases to expand outreach to transitioning service members in accordance with DoD and VA regulations. Some travel will be required.
  • Collect and analyze data to determine effectiveness of current admissions activities.  Utilize the data to maximize opportunities for enrollment growth of student veterans. Monitor enrollment trends and adjust short and long-term recruitment strategies accordingly. Assist the SVRC Program Manager and Offices of Undergraduate and Graduate Admissions in the recruitment and outreach strategies for recruiting student veterans to the University of Michigan-Flint’s programs.
  • Assist with face-to-face and online open houses and recruiting events and orientations.  Provide input with transfer communications and marketing pieces.  Attend various on campus and off campus meetings.  Coach veterans at the point of inquiry regarding the admission and enrollment process, available financial supports, and academic programs. Provide excellent customer service to students, family members, and staff

Required Qualifications*

  • Bachelor's degree required
  • One or more years’ relevant professional experience beyond the post-secondary level.
  • Knowledge of Department of Defense regulations pertaining to military recruiting and base/installation access requirements.
  • Familiarity with VA education benefits, federal and state military tuition assistance programs.
  • Proven ability to manage multiple tasks and meet multiple deadlines.
  • Must have strong organization skills.
  • Strong analytical, interpersonal, and written and oral communication skills.
  • Proven ability to operate independently and make independent decisions.
  • Ability to work effectively with people
  • Strong computer skills in Microsoft Office and Google Suite applications.
  • Ability to travel when necessary.

Desired Qualifications*

  • Master’s degree in higher education, business, public administration, or related field.
  • Two or more years’ experience in higher education in admissions, advising or recruitment.
  • Experience with transcript evaluations, military transcripts, and course equivalencies.
  • Prior military experience preferred but not required.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.