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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.  We advance health to serve Michigan and the world.

Who We Are

Taubman Center Otolaryngology Ambulatory Care Unit

We are a University of Michigan Medicine Ambulatory Care Unit that is dedicated to providing the highest quality Otolaryngology health care services to our patients. Our clinic is located right at the Michigan Medicine Main Hospital and provides multidisciplinary care as it serves a diverse patient population. We are actively seeking compassionate, enthusiastic, and patient-focused individuals who will share in the goal of crafting the ideal experience for our patients, families and employees.

Why Work at Michigan?

You will play an integral role in the growth of clinic as we introduce new procedures and increase our patient volume. You will assist our institution in providing the highest quality service to patients and their loved ones. We are eager to assist you in becoming a well-rounded employee and individual, and to help you advance in your career. Don’t hesitate – join our team today. 


What perks and benefits can you look forward to?

  • Excellent medical, dental and vision coverage
  • 2:1 Match on retirement savings
  • Growth opportunities to higher seniority positions
  • Management that provides quality training and direction
  • Direct communication and partnership with Physicians and Advanced Practice Providers

What skills will you master?

Medical Assistants in this clinic will gain a unique perspective learning the clinical aspects of our surgical specialties. We are excited to help you grow your skills. Not only will you provide clinic assistance by taking vital signs, helping patients, preparing specimens, utilize and maintain patient information in our electronic medical record, and instructing patients on procedures per provider’s written protocols. You will also set up and support complex procedures.

In addition to these specialized skills and other abilities you already possess as a Medical Assistant, you will perform:

  • Perform patient intake including taking patient vitals and recording the following in our electronic medical record: chief complaint, vitals, patient history: including medical, surgical, family, social; medication reconciliation and allergies
  • Set up and assist in complex procedures for all specialties
  • Maintain, order, and assemble equipment as necessary
  • Maintain stock levels in treatment rooms and exam rooms
  • Prepare and prep patients for procedures
  • Escort patients
  • Instruct patients on procedures per written guidelines
  • Other duties as assigned

Required Qualifications*

• We do require that you have a High school diploma or GED
• You are required to have either graduated from a Medical Assistant program OR have an equivalent combination of education and 1-3 years of experience
• Exceptional interpersonal skills and ability to work within a team setting is needed for success in this role
• You must be able to demonstrate active listening, written, verbal and information technology skills
• You must possess the ability to multitask in a fast-paced environment
• Excellent attendance history

Desired Qualifications*

• Certification as an MA
• Additional formal education in a health care field
• Experience working with Epic or other electronic medical record

Work Schedule

What will your work schedule look like?

The facility is open 8:00 AM – 5:00 PM Monday through Friday. We are flexible in scheduling, and request that you are also flexible in working various shifts.

Underfill Statement

This position may be filled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

Physical Requirements
You will be required to do some moderate standing and walking, as well as lift, position, push, and/or transfer patients.

As part of the orientation training process you will be shadowing and learning from the Medical Assistant Lead as well as specific content experts who make up the team to ensure a comprehensive training program.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.


U-M COVID-19 Vaccination Policy

COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine, by the start of the fall term on August 30, 2021.  This includes those working or learning remotely.  More information on this policy is available on the Campus Blueprint website or the U-M Dearborn and U-M Flint websites.