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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

UMTRI, the College of Engineering, and the University recognize and value contributions to diversity, equity, and inclusion (diversity.umich.edu). Your cover letter should also include information describing how you would work to support DEI at UMTRI. 

Please submit all materials as a single document in response to this posting through the University of Michigan jobs portal. 

Note: The Mobility Portfolio Program Manager position is a 3 year, term limited position.

Job Summary

This role is a dual reporting relationship to the Transportation Research Institute and Nexus Co-Directors, the Program Manager will support the creation and expansion of online and professional programs in the field of Mobility. This position will program manage the existing and new non-credit mobility certificates and deliver the start-up of a new online Master of Engineering program and when operational will manage all ongoing program operations, including:

Program Academics (40%)

  • Program manage, in consultation with Nexus,  the non-credit and credit mobility portfolio as well as the creation of online courses from resident versions.  Work with Nexus who will lead the actual development.
  • Manage professional education prerequisites and maintain degree requirements; consult and coordinate with MEng Program Director any changes to the requirements and publish in all relevant program documentation (including UMTRI and Nexus websites working through webmasters)
  • Coordinate projected schedule and class offerings for academic year in collaboration with academic units, faculty, staff and central administration
  • Ensure all publications (Schedule of Classes, UMTRI, Nexus websites) are up to date as required with course numbers, names and contact hours/times, as applicable
  • Establish online application process, compile incoming applications for disposition by UMTRI and manage the incoming students' admissions process
  • Coordinate academic and career counseling services, being able to answer first-level questions and directing students to experts for more complex counseling
  • Conduct degree audits, ensuring students understand degree requirements as they plan their coursework and then audit all students’ transcripts to confirm whether graduation requirements are met
  • Author the online program descriptions (which will be managed by the UMTRI and Nexus webmasters) in coordination with the Program Director and other College of Engineering (CoE) units
  • Coordinate educational delivery and new idea generation with Nexus and the Center for Academic Innovation.  Propose and/or help operationalize new and innovative methods

Student Recruitment & Marketing (20%)

  • Consult CoE resources and centers of expertise for support of student recruiting, admissions, registration and enrollments
  • Market the Mobility portfolio, including the new degree, with corporate customers; communicate benefits and opportunities and help recruit new corporate customers to sponsor students
  • Create and distribute literature in multiple forms (written, advertisements, videos, student podcasts) through communications media for open enrollment students in collaboration with Nexus and UMTRI
  • Utilize social media (LinkedIn, Twitter, potentially Facebook) to showcase program and highlight the benefits and value of the program
  • Provide newsworthy information to the University of Michigan College of Engineering and the Business Engagement Center as well as national and international publications.  Potentially author some stories to enhance program visibility
  • Promote the portfolio through communications in publications within UMTRI, CoE, the University of Michigan and other public relations entities, etc.

Communications (20%)

  • Serve as the main point-of-contact for degree students, corporate customers and internal University of Michigan partners for operational matters (outside of course delivery mechanics)
  • Develop all relevant documentation and communications including Memos of Understanding with academic units and faculty as well as financial and written reports going to the governing bodies (e.g. Internal Advisory Committee, External Advisory Board and to the Dean and Associate Deans of Engineering)
  • Assist in developing approval documentation for the College of Engineering, the Provosts and the Michigan Association of State Universities (MASU) for new online degree
  • Coordinate the logistics, content, scheduling, agenda development and minute-taking for the Internal Advisory Committee meeting– although more frequent initially
  • Coordinate the logistics, content, agenda development and minute-taking for the External Advisory Board; work with the UMTRI and Nexus Admins on the scheduling

Financial Management (10%)

  • Collaborate with the RPM Office and Nexus to recommend policies and execute financial models 
  • Create/modify financial schedules as required to manage revenue and costs.  Prepare monthly reports to provide visibility and full transparency on financial transactions
  • Manage the operational budget, in collaboration with Nexus and UMTRI, providing monthly reports of spending status to budget
  • Support UMTRI and Nexus fundraising as required to help establish scholarships and philanthropic donations.  Help establish creative and socially-responsible (i.e. DEI) methods to provide tuition assistance to underrepresented students.  Communicate on status of fundraising efforts to donors, university officials.

Program Quality (10%)

  • Manage ongoing program quality through the creation and execution of online surveys of students, corporate partners and internal partners (faculty, staff) .  Identify what is working well, what needs improvement and other suggestions and review with the Mobility MEng Program Director
  • Work with the MEng Program Director to implement solutions in real-time where possible
  • Collaborate with the MEng Program Director on an annual comprehensive report of lessons learned, things gone well, things to improve and specific recommendations for program enhancement in collaboration with Nexus and UMTRI – to be shared with the Internal Advisory Committee, External Advisory Board and the ADGPE Office

M Eng Program Start-Up (100% in first year, working closely with the MEng Program Director)

  • Working with the Program Co-Directors on multiple tasks pertaining to getting the above infrastructure, most of which exists at the University of Michigan today, organized and operational for the M. Eng. program.
  • Assist in the development and finalization of approval documentation on both internal University of Michigan and the external State of Michigan application filings.
  • Using and copying existing graduate engineering course descriptions and programs as models, document the Program curriculum, course lists, academic requirements and application processes
  • Create ideas for marketing concepts and work with UMTRI, Nexus, and University of Michigan entities to deliver the marketing plan and advertise the program
  • Assist the Director in finalizing the Revenue Model and distributions by helping create financial schedules, organize meetings and provide timely communications with stakeholders

Note: The Mobility Portfolio Program Manager position is a 3 year, term limited position.

Required Qualifications*

  • Master’s degree in Higher Education, Business, Adult Education, Student Affairs Administration, Counseling, or related fields and at least 5-7 years of related experience managing programs and projects 
  • Experience with diverse learners and global audiences
  • Experience in program development, program management and coordination of projects involving multiple units
  • Experience creating financial schedules and reports and managing large and diverse budgets
  • Exceptional oral, written and presentation skills
  • Demonstrated (through experience) diplomacy & professionalism in business interactions
  • Ability to work efficiently and productively with colleagues across the university, faculty and external clients and maintain effective channels of communication at multiple levels inside and outside the organization.
  • Excellent organizational skills with strong attention to detail
  • Must be able to handle and be comfortable with ambiguity
  • Exercise initiative within bounds of standard university practices
  • Must have demonstrated ability in problem identification and resolution with excellent analytic and facilitation skills
  • Must be self-motivated and have the ability to work effectively in a dynamic environment
  • Ability to work independently, with minimal supervision, ability to manage and meet inflexible deadlines
  • Must be a quick learner with the ability to multi-task
  • Proficiency in MS Office applications (Word, Excel, PowerPoint) and other productivity tools (i.e. Google Docs)
  • Ability to travel on occasion (2-3 times per year) when safe travel becomes the norm (NO travel will be required during periods of quarantine and/or when discretionary travel is not recommended)

Desired Qualifications*

  • Experience working with online education, professional students and remote learners and/or experience working highly collaboratively with remote offices
  • Experience partnering with university and academic units, faculty to develop online courses and programs
  • Experience with Microsoft Project (or ability to learn quickly)
  • Experience in use of databases, systems or technology tools to manage and track multiple projects
  • Experience managing financial transactions involving multiple parties
  • Familiarity with UX (User Experience) design and process principles
  • SE Michigan/Ann Arbor area residency

Additional Information

Michigan Engineering’s vision is to be a world-wide preeminent college of engineering serving the common good. This global outlook, leadership focus, and service commitment permeate our culture. Our vision is supported by a mission and values that, together, provide the framework for all that we do.  Information about our vision, mission and values can be found at: strategicvision.engin.umich.edu/.

The University of Michigan is a non-discriminatory, affirmative action employer.

Ann Arbor is a small, friendly town with big-city sophistication. Ann Arbor offers an exceptionally high quality of life, combining the safety and intimacy of a smaller city with an abundance of diverse cultural opportunities exceeding those of much larger cities. Ann Arbor ranks in polls as one of the best places in the United States to live and raise a family. http://umtri.umich.edu/candidate-resources 

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.