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Job Summary

Assist in the delivery of direct patient care, supporting providers in a complex, multiple physicians’ practice in an adult Urology ambulatory care setting.  Cooperatively manage patient flow; perform routine laboratory support services; perform and assist in urological procedures; maintain equipment; order and stock supplies; maintain orderly clinic environment; provide direct patient care as assigned by the Provider.  Use electronic medical record (EMR), MiChart, to complete patient intake, enter point of care orders, enter point of care results, etc.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.


  • Perform patient intake, including taking patient vitals and recording the following in the electronic medical record:  chief complaint, vitals, patient history (including medical, surgical, family, social--specifically including smoking history, packs per day, etc.--menses status when applicable, medication reconciliation, allergies, and entry of point of care testing orders as assigned
  • Enter point of care testing results into MiChart
  • Set up and assist in urological procedures, i.e., Cystoscopies, Prostate Biopsies, Penile dopplers, etc.
  • Perform urological procedures i.e. Leak Point Pressure, Uroflow, pressure flows, bladder scanning, urinalysis, bladder irrigation, voiding trials, wound dressings
  • Prepare and prep patients for procedures
  • Administer antibiotics to patients, per Provider instructions
  • Escort patients
  • Instruct patients on procedures per written guidelines
  • Provide clinic assistance by taking vital signs, preparing specimens and assisting patients
  • Perform high level disinfection of urologic equipment according to infection control standards
  • Maintain Urology Lab
  • Maintain equipment as necessary
  • Maintain stock levels in treatment rooms and exam rooms
  • Assist with Provider schedules as necessary
  • Other duties as assigned

Required Qualifications*

  • High School Diploma or GED
  • Knowledge of basic medical terminology
  • Moderate standing/walking, as well as lifting, positioning, pushing and/or transferring patients
  • Exceptional interpersonal skills and ability to work well within a team setting
  • Communicates effectively
  • Demonstrates active listening, written, verbal and information technology skills

Desired Qualifications*

  • Certification as a Medical Assistant
  • Experience working within a complex health care setting
  • Familiarity with Michigan Medicine electronic medical record systems
  • Knowledge of University policies and procedures

Underfill Statement

This position may be filled at a lower classification depending on the qualifications of the selected candidate.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.