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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary


Michigan Medicine is home to multiple Collaborative Quality Initiatives (CQIs) coordinating centers which seek to address some of the most common, complex, and costly areas of surgical and medical care. With funding from Blue Cross Blue Shield of Michigan (BCBSM), the CQIs work collaboratively with health care providers throughout Michigan to collect data to a centralized registry. The data are analyzed and shared to identify processes that lead to improved delivery of care and outcomes, and guide quality improvement interventions. The Michigan Social Health Interventions to Eliminate Disparities (M-SHIELD) is a newly established CQI focused on addressing the social health needs of high-risk medical and surgical patients. The ultimate goal is to partner all CQIs with communities across the state to ensure all patients have access to social health interventions needed for optimal care and health outcomes

Role Summary:

The M-SHIELD Community Engagement Specialist will be responsible for developing, coordinating and facilitating community partnerships for the M-SHIELD CQI.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

  • Excellent medical, dental and vision coverage effective on your very first day
  • Retirement Savings Opportunities


Community Outreach (50%):

  • Work with M-SHIELD Co-Directors to develop partnerships with community stakeholders
  • Establish and maintain strong relationships with community partners in diverse geographic regions of the state
  • Coordinate CQI-community activities by providing resources and assistance to community partners through telephone calls, distributing surveys, scheduling appointments, data entry, or attending meetings.
  • Serve as primary point of contact and liaison to M-SHIELD’s community partners
  • Help develop and refine specific criteria for social needs referral and intervention in partnership with numerous community stakeholders

Education: (25%):

  • Educate CQI stakeholders about identification of social health needs in their populations
  • Work with M-SHIELD Co-Directors to consult with CQIs and educate about social health needs and how they may be addressed in specific patient populations served by CQIs
  • Assist M-SHIELD Co-Directors in developing portfolio of educational materials related to social determinants of health
  • Help deliver presentations about social health needs to CQI, community and other stakeholders

Administrative (25%):

  • Organize and lead the coordination, preparation, and facilitation of meetings with community partners and other community forums
  • Assist with the development and maintenance of a portfolio of local/regional community-based partnerships and organizations
  • Provide support for M-SHIELD team, including partnering community health workers
  • Keep accurate and timely documentation of activities

Required Qualifications*

  • 2 or more years of experience working with health and/or social services providers, community-based organizations, etc.

  • Knowledge/background related to social determinants of health

  • Excellent interpersonal skills and ability to work with diverse stakeholders

  • Ability to work independently as well as collaboratively with M-SHIELD team members (co-directors, project manager), other BCBSM CQI teams, and community partners

  • Excellent organizational skills and attention to detail

  • Proficiency in basic Microsoft programs including Word, Excel, and PowerPoint

  • A passion for supporting the health of diverse communities

Desired Qualifications*

  • Bachelor’s or Master’s degree in social work, public health, or a related field not required but desired

  • Considerable experience working with or in community-based organizations in Michigan

  • Knowledge of Michigan Medicine policies/procedures and organizational structure

  • Experience coordinating or supervising a team

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.