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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.  

Job Summary


The Center for Educational Outreach (CEO) is dedicated to driving measurable outcomes for K-12 student success to increase the college-going culture throughout the state of Michigan. Our initiatives - including MCAC and GEAR UP - leverage CEO’s innovations and insights to provide students with resources, mentoring, and knowledge needed throughout their pre-college journeys. With a range of learning modules, including new programs in collaboration with the Center for Academic Innovation, these initiatives help support K-12 schools and communities to increase their graduation and college attendance rates, college success, and more.

The future of CEO’s impact as the K-12 Hub at the University of Michigan is compelling, and we are focused on building robust, innovative solutions to inform, engage, and inspire students of all ages, backgrounds, and opportunities to engage with higher education in relevant and engaging ways. We are looking for a learning experience project manager to design, develop, and manage the virtual learning counterpart of our in-person K-12 initiatives. The learning experience designer plays a key role in increasing the knowledge, proficiency, and success of CEO’s digital learning experiences.

Please note: This is a 1-year term-limited, full-time position with the possibility of extension depending on funding.

The ideal candidate will have experience managing a number of projects in a fast-paced, high-energy environment. The candidate will have experience developing digital learning environments, ideally for the K-12 audience. This individual should be a creative problem solver who is comfortable with sharing their ideas with partners, stakeholders, and cross-campus collaborators.

 A cover letter and resume are required for consideration for this position. The cover letter should address your specific interests, skill sets, and experiences that directly relate to this position.

What You'll Do

Serve as a strategic thought partner and lead for the following projects (subject to change due to interest levels and skillset):

  • Support the CEO virtual K-12 projects, which are collaboration pilot projects with the Center for Academic Innovation, providing key design thinking insight, staff training, and innovative thinking
  • Serve as a collaborative team member to the MCAC and GEAR UP teams within CEO, offering ideas, solutions, and implementation knowledge for program launch, onboarding, and branding
  • Work with key stakeholders and subject matter experts across CEO to understand the training needs and build effective training that leverage the latest technology and learning concepts
  • Use project management tools and skills to manage medium to large-scale content development projects. Manage multiple projects and priorities simultaneously and mitigate risks to eliminate potential roadblocks in the design, development, and implementation of training
  • Build and deliver innovative learning environments that are easily applied across e-learning, in-person, and virtual instructor-led methods
  • Design and develop online learning materials, including learning objectives, content, and assessment tools
  • Ensure learning principles and systematic instructional design are applied to create the required learning programs used to create learning content that best fits the needs of the learner
  • Assess the impact of the various learning experiences and measure user knowledge retention
  • Work with business goals and metrics as well as identified performance gaps to identify root-causes of gaps and opportunities for improvement to enhance each digital solution
  • Establish relevant, observable, and measurable goals and objectives
  • Offer right-size solutions by balancing student needs against business realities
  • Obtain and leverage feedback data to drive meaningful decisions and improvements
  • Drive learner engagement through refned visual facilitation and highly interactive content

Required Qualifications*

  • Respect and appreciation for U-M’s mission of Diversity, Equity, and Inclusion
  • Instructional design knowledge
  • BA or BS degree in Instructional Design, Marketing, Learning and Development, or other relevant fields
  • Able to work remotely during the working hours of the Eastern Standard Time zone and experience working within a virtual team setting
  • Excellent communication skills, including strong listening and verbal skills
  • Strong time-management and organizational skills, including the ability to be self-directed
  • Demonstrate a willingness to learn and ask for help or clarifcation when needed
  • Strong skill set for Google Suite and Zoom

Desired Qualifications*

  • Experience in designing and developing learning materials and content to include online/e-learning modules, instructor-led materials, job aids, online tutorials, multimedia products (video, graphic, audio), and other training materials
  • Experience using data collection, research, and analysis to evaluate project outcomes and improve individual and organizational performance
  • Experience leveraging learning management systems and/or other content delivery platforms (e.g., publishing and managing courseware)
  • Experience partnering with, facilitating, and presenting to executives, business leaders, and stakeholders
  • Experience in educational outreach and/or working with K-12 communities
  • Master’s degree in Education, Information Science, Adult Learning, Training & Development or a related Field

Additional Information

The Office of Diversity, Equity and Inclusion (ODEI) at the University of Michigan leads and supports university-wide initiatives focused on the recruitment of a diverse faculty, staff, and student body, while fostering an inclusive and equitable University community. Our office also engages surrounding communities in mission-focused, mutually beneficial partnerships.

In support of this overarching effort, three units within our office - the Center for Educational Outreach (CEO), Office of Academic Multicultural Initiatives (OAMI), and Wolverine Pathways - all work closely with ODEI to further the strategic vision of the Diversity, Equity, and Inclusion at the University of Michigan.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.