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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The Clinical Documentation Specialist (CDS) is responsible for planning, coordinating and providing education to faculty, APPs, and house officers related to clinical documentation improvement and clinical revenue optimization for the Urology and the UMMG. Apply their knowledge of medical terminology and coding to create and implement education plans and communicate the principles and importance of accurate and complete documentation to ensure appropriate payment for clinical services—both professional and facility. Partner with the department’s Physician Champion to identify gaps and opportunities for revenue capture and assist with implementation of processes in the inpatient and ambulatory clinical settings. Understand and articulate data and analysis specific to faculty/APP/house officer clinical documentation, charge capture, and revenue activity. Provide updates to leaders on status and progress of efforts to improve revenue capture. Maintain strong collaborative relationship with the Revenue Cycle department via the Revenue Quality Liaison (RQL)

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

• Serves as the primary source of contact and resource for faculty, APPs, and house officers with regard to clinical documentation and medical coding for patient care services
• Develops tools to assist providers with efficient, effective documentation and accurate coding
• Prepares reports to provide feedback on provider and coding performance including state of documentation, charge capture, and reconciliation
• Identifies documentation trends to be shared with the Physician Champion to allow for clinician education
• Provides group and one-on-one education for faculty, APPs, fellows, and house officers, as needed
• Prepares case and specialty specific documentation examples and power point presentations to be shared at department meetings
• Analyzes data to prioritize areas of RVU recovery
• Assists with UMMG and department initiatives to improve revenue and reduce avoidable write offs
• Develops strategies to optimize inpatient and outpatient charge capture and facilitate change processes required
• Serves as a resource on documentation requirements and ensure compliance with applicable laws and regulations
• Assists in onboarding new faculty with orientation to documentation, coding and reports
• Performs chart reviews for the purpose of providing feedback to individual providers
• Partners with the RQL to ensure smooth handoffs and follow-up to units within Revenue Cycle and ensure consistent communication between all parties
• Maintains current with specialty coding updates, work processes, tools, and clinical and administrative applications necessary to perform job functions
• Project a professional and positive image when interacting with patients, faculty and staff
• Performs other duties appropriate to the CDS function, as assigned
• Provides group and one-on-one education for Ambulatory Care Unit (ACU) support staff, e.g. nurses, medical assistants, clerical staff, etc. as needed
• Provides one-on-one education to support staff working urology work queues, creates tools and distributes them to key stakeholders
• Updates charge capture preference lists (CCPL) and associated cheat sheet
• Leads/rolls out revenue cycle initiatives across Urology (all sites of care)
• Leads in determining appropriate CPT codes to be used for new and experimental procedures
• Keeps a running list of all applicable local coverage determination (LCD) plans, provides new and ongoing education of LCDs, and conducts audit/s to ensure compliance
• Represents urology in institution wide package pricing discussions; creates package pricing tools and patient communication; provides education to providers and staff about urology services that have a package price
• Collaborate with Associate Chair of Finance, physician revenue cycle champions, CDA, and Clinical Administrator to identify and prioritize revenue cycle initiatives

Required Qualifications*

• Associate’s Degree or equivalent
• At least five years of medical coding experience
• Current RHIT, RHIA or CPC certification
• Demonstrated experience providing clinical documentation and coding education to providers
• Excellent communication skills (verbal and written) to enable effective outcomes with the diverse complex clinical care teams.
• Ability to navigate the EHR to identify documents for review to provide accurate capture of clinical information.
• Extensive CPT and ICD-10 coding knowledge
• Medical terminology and clinical knowledge with the ability to review documentation and determine what documentation is needed to provide accurate medical codes
• Ability to work independently, self-motivated and an ability to adapt to the changing healthcare environment
• Proficiency in organizational skills and planning with an ability to juggle multiple priorities in a fast changing environment.
• Proficiency in computer use including Microsoft Office Suite experience
• Provide support to clinicians on navigating the EHR to make addendums, create SmartTexts and SmartPhrases and utilize templates
• Attention to detail with thoroughness and accuracy when accomplishing a task
• Possess proactive, strategic, innovating and out-of-the-box thinking
• Flexibility to work on-site and remotely

Desired Qualifications*

• Experience working within a surgical service, preferably Urology
• RHIT or RHIA certification
• Experience as a liaison between provider and payers
• Robust knowledge of Michigan Medicine revenue cycle systems, policies, procedures, and EHR
• Comprehensive understanding of hospital outpatient department (provider based) versus office billing

Work Locations

Taubman Center

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.