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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Coordinates educational, cultural, or recreational services to the community. Provides education, training resources or assistance with community programs through telephone calls, distributing surveys, scheduling appointments, data entry, or attending meetings. Helps organize trainings, community forums, and health fairs. Keeps accurate and timely documentation of activities. May act as a liaison between community programs and University. May assist with monitoring program expenses. Under FLSA, incumbents in this position are nonexempt.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

  • Excellent medical, dental and vision coverage effective on your very first day
  •  Retirement Savings Opportunities


 Program Coordination

  • Work in coordination with the Director and the OLLI Leadership Council and its committees, develop and implement a full array of lifelong learning programs and volunteer opportunities for    older adults.
  • Assist Leadership Council with recruitment, orientation and training of volunteer teachers
  • Provide coaching as needed to enable volunteers to work effectively with older adult learners
  • Secure safe, accessible space for classes and events and assist with related contracting
  • Coordinate the scheduling of activities at TSRC, lecture venues and other classroom sites.
  • Provide technology training and assistance for members and instructors on zoom
  • Assist with weekly emails using mailchimp software or a similar product
  • Acquire, secure and maintain equipment, supplies and services needed for learning activities
  • Collect and evaluate feedback from participants and make recommendations for future programming
  • Prepare program reports
  • Address customer concerns and resolve complaints
  • Establish and maintain effective collaborative relationships with other university and community organizations to develop, support and promote OLLI activities
  • Share in planning, implementing and coordination of daily OLLI functions.
  • Assist in development of policies and procedures to support OLLI program activities
  • Directly supervise temporary and volunteer staff

Office and Personnel Coordination

  • Supervise student employees
  • Coordinate volunteer program including orientation, training, scheduling, and interface with  Michigan Medicine Volunteer Services Dept.
  • Assist in analysis of service standards and procedures, such as record keeping, forms control, and personnel assignments to create new systems or revise established procedures for improved quality and/or efficiency.
  • Assist with maintenance of website and customize database.

 Financial Stewardship & Grants Assistance

  • Assist Director in identifying potential grant opportunities and provide grant preparation support as needed.
  • Assist Director in monitoring program compliance and quality per contract requirements and applicable standards
  • Assist Director in ongoing communication with all sponsored funding and/or collaborating organizations.
  • Implement data collection procedures to document services and provide data for required reporting, including all OLLI financial reports. (monthly, quarterly, annual and project specific reports)

Marketing, Publicity and Fundraising

  • Assist with marketing plan activities including development of OLLI marketing materials, including brochures, newsletters, website content, press releases, University and health system communications, etc.
  • Work with committees and volunteer boards as assigned.
  • Assist in donor and development activities.

Facility and Equipment Oversight

  • Assist Director with Safety Activities
  • Assess program sites in the community for suitability and safety.
  • Educate volunteers and participants about safety procedures
  • Function as “director on duty” or secure staff person for the role as needed to handle emergencies during program hours.

Other duties may include the following:

  • Participate in departmental teams and meetings and coordinate involvement of OLLI in Geriatrics Center and/or Michigan Medicine sponsored events
  • Deliver presentations and provide consultation to other civic organizations as assigned.



Required Qualifications*

  • Bachelor’s Degree in Human Services or related field
  • Experience in supervisory role or demonstration of leadership skills
  • Exceptional interpersonal skills and professional demeanor
  • Excellent communication skills, oral and written
  • Ability to prioritize and handle multiple-tasks in a calm and efficient manner
  • Proficiency using Word, Excel, Access, Publisher, or other graphic design software
  • Physical ability to set up classrooms and move classroom equipment/supplies
  • Has access own transportation to program sites
  • Ability to manage time well, organize and complete multiple tasks with attention to detail, problem solve, and exercise good within the scope of position responsibilities.
  • Ability to give and accept direction and function both independently and collaboratively with staff and volunteers at all levels.
  • Demonstrates initiative, flexibility, and willingness to learn new tasks and assist others on a regular basis.
  • Treats others with respect, dignity, and inclusivity ensuring a sense of belonging among coworkers and program participants; listens to, and values, feedback; demonstrates openness and a willingness to learn from the perspectives of others.

Desired Qualifications*

  • Formal training in gerontology and/or experience working with older adults
  • At least two years of experience leading programs and services
  • Knowledge and/or experience with adult learning strategies
  • Experience planning, scheduling and coordinating events
  • Experience supervising and coordinating volunteers.
  • Experience with building/facilities operations.
  • Experience working with non-profit boards.
  • Work style that incorporates a sense of ownership for program outcomes.
  • Knowledge of effective communications, mass media, social media, and publicity
  • Knowledge of local community and university resources.
  • Knowledge of University practices, rules and regulations.
  • Experience with, and commitment to, efforts to increase diversity and equity and inclusion in previous workplace(s).

Work Schedule

This position is 40 hours per week; some evening/weekend hours

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.