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Job Summary

Job Title:                   Medical Assistant Intermediate - Transplant Center Triage


General Position Description: 

Work in collaboration with the pre kidney transplant team, triage clerical staff and medical staff to increase effectiveness in the recipient referral and evaluation process.


Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

  • Excellent medical, dental and vision coverage effective on your very first day
  •  Retirement Savings Opportunities


Characteristic Duties and Responsibilities

  • Works collectively with all members of the triage office and accepts delegation from RN in the triage office.
  • Assist in reviewing patient referral intake questionnaire and assist with conducting appropriate pre-evaluation interviews to obtain additional medical histories
  • Scheduling and coordinating diagnostic and lab testing for referral patients coming in for evaluation clinic.
  • Request appropriate patient records for transplant evaluation committee, review obtained records for patient history information, update the Phoenix EMR system accordingly.
  • Communicate effectively with triage team, physicians, call center and other disciplines
  • Works collectively with members of the Triage team to ensure the recipient referral and evaluation process is conducted in a timely fashion.
  • Prepare clinic prep for all Taubman and outreach clinics
  • Coordinate special needs classes, sign language and foreign language
  • May work closely with RN, Pre Kidney Transplant Manager, Outreach manager, Dialysis Centers and Social Work.


Other related duties:

Attend Transplant Expo’s and Explore Transplant events when deemed appropriate


Supervision Received

General supervision is received from the Transplant Center Nurse Manager.


Required Qualifications*

  • Demonstrated competence in a medical assistant role for a minimum of 3 year is necessary.
  • Demonstrated progressive roles in leadership in current department.
  • Graduation from an accredited Medical Assistant education program or equivalent combination of education and experience is necessary.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.