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Job Summary

 

Position Title

 

Chief Clinical Officer – University of Michigan Medical Group (UMMG) Percent Effort: 70%

 

Basic Function and Responsibilities

 

The Chief Clinical Officer for University of Michigan Medical Group (UMMG) reports to the Executive Director of the University of Michigan Medical Group (UMMG), and partners with the Chief Operating Officer for University of Michigan Medical Group (COO UMMG) and the Chief Nursing Officer for UMMG (CNO UMMG) for overall performance and management of the UMMG.  This physician will be appointed by the Executive Director of the UMMG. 

 

The primary responsibility for this senior level management position is to provide clinical operational leadership related to all clinical processes, systems and practices focused on improving safety, quality, timeliness, financial stewardship and people in UMMG. The CCO UMMG will coordinate these activities with the overall UMHS safety and quality priorities. The CCO UMMG will guide management of patient services and physician leadership for patient access, care and process improvement.

 

A cover letter is required for consideration for this position and should be attached as the first page of your CV.  The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

 

Organizational Relationships

 

  • Has a direct reporting relationship to the Executive Director of the University of Michigan Medical Group
  • Acts as liaison with UMMG physician leaders to identify, resolve and appropriately communicate safety, quality and care delivery issues
  • Partners with the COO UMMG and the CNO UMMG, and collaborates with the Associate Chief Clinical Officers, Ambulatory Care Clinical Chiefs, Associate Medical Directors and other UMMG leadership to effectively execute the UMMG strategic priorities.

Responsibilities*

Characteristic Duties and Responsibilities 

 

Fundamental responsibilities

  • Recruit, select, evaluate and provide leadership for Associate Chief Clinical Officers, Ambulatory Care Clinical Chiefs, Associate Medical Directors and other UMMG leadership. Foster opportunities for continued professional growth and development 
  • Fulfills duties assigned by the Executive Director of the UMMG
  • Attends key leadership meetings for UMMG and as delegated by the Executive Director of the UMMG
  • In close collaboration with the CNO UMMG and COO UMMG, guides management of patient access, including developing systems to facilitate scheduling, provision of in-person and virtual care, and provider services for best patient-care outcomes

 

Program & Clinical Management 

  • Provides leadership with the CCO UMMG and CNO UMMG in all programmatic improvements and capacity expansions
  • Resolves clinical and operational problems of assigned areas consulting with administrators, nursing leaders, ambulatory service leads and patient care staff utilizing an interest-based problem-solving approach
  • In partnership with the COO UMMG and CNO UMMG, actively leads quality and patient care initiatives and improvements that support organizational priorities, including effectively supervising physician and nurse managers to accomplish designated outcomes in patient care, safety and quality.
  • Actively represents and leads physician focus on safety, quality, timeliness, financial stewardship and people through:
    • Ambulatory operations
    • Patient access
    • Ambulatory care unit (ACU) workflows
    • Capital planning
    • Practitioner compliance with operational procedures, rules and regulations

 

Financial Management

  • Provides input on physician workforce planning, allocation of space, and fiscal and material resources
  • Shares decision-making and accountability with COO UMMG and CNO UMMG on determining priorities for capital and operational budgets of assigned clinical/programmatic areas
  • Participates on planning teams to determine and implement improvements in ambulatory facilities, including construction, renovation or leasing of structures and purchase of major equipment

 

Performance Improvement

  • Utilizes a data-based approach and facilitates innovation and creativity in the development of new initiatives to support ongoing performance improvement and organizational change
  • Actively participates as a member of the UMMG executive team in strategic planning, policy formulation, programmatic development, facility planning, problem-solving, quality and cost improvement initiatives and the implementation of patient and family-centered care.
  • Actively engages and supports team building and effective teamwork within UMMG and institutional teams.

 

Essential Functions

  • Works closely with the CCO UMMG and CNO UMMG to improve the quality of the patient experience in UMMG
  • Directs and leads multiple complex work streams  
  • Works collaboratively in a team environment, continually addressing ongoing and new issues, while also exercising appropriate autonomy when needed to meet job requirements
  • Works alongside the CNO UMMG and other allied health professions across domains with management, staff and clinicians, requiring the development of rapport and the maintenance of professional relationships.  Internal contacts include all levels of management and staff
  • Actively participates in training and seminars related to relevant professional and/or leadership development opportunities

 

Required Qualifications*

Qualifications

 

Licensure/Certification:

  • Eligible for a faculty appointment in the University of Michigan Medical School
  • Active Medical Staff Member
  • Board-certified

Experience

  • Progressively responsible experience in the leadership and management of health care delivery and a history of successful execution of initiatives
  • Progressively responsible administrative experience in programmatic strategic planning, implementation and evaluation within a complex academic medical center environment

Skills/Abilities

  • Excellent oral and written communication and interpersonal skills, as demonstrated by the ability to work effectively with nursing partners, individuals and/or teams, across disciplines
  • Demonstrated skill in change management
  • Credible, assertive, self-motivated practicing physician
  • Confident, ability to convey vision
  • Skilled at data management and analytics
  • Considerable knowledge of management principles, practices and methods

Additional Information

          Performance Evaluation To be determined, based on identification of the CCO’s assessment metrics. 

          Compensation To be determined, based on candidate’s qualifications and appropriate benchmarks

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.