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Job Summary

Basic Function and Responsibilities 
The Chief Nursing Officer (CNO) provides leadership in all aspects of Nursing in the University Hospital and Cardiovascular Center Nursing services, including the Adult Psychiatric Services. The Chief Nursing Officer will have full accountability for nursing practice and partner with the Chief Clinical Officer (CCO) for operational clinical services and assigned patient care services throughout UH/CVC integrating the Michigan Medicine values and principles with a focus on patient and family centered care. 
The incumbent must be able to assume the System CNE responsibilities as needed. 
These functions include: planning, managing, and evaluating all administrative, financial, and operational activities within Nursing and patient care services across inpatient, diagnostic and treatment areas, emergency department as well as, clinical programmatic areas, as assigned. This will include partnering with the CCO as well as the Associate Hospital Administrator for the ORs and nursing manager in the UH/CVC ORs and PACU. 
Organizational Relationships 
• Has a dual direct reporting relationship to the Chief Nurse Executive for Michigan Medicine, as well as, the President of the Clinical Enterprise/ Executive Vice Dean for Clinical Affairs, UM Medical School.
• Partners with the CCO and Executive Director for UH/CVC to collaborate with the Service Chiefs, Associate Hospital Directors and Administrators, Department Chairs and other hospital and Michigan Medicine leadership to effectively execute the Hospitals’ and Nursing strategic plan. 
• Functional and administrative supervision is exercised over Associate Chief Nursing Officers UH/CVC, Clinical Nursing Directors, Clinical Nurse Supervisors, Staff Nurses, Advanced Practice Nurses, Professional/Administrative and office staff, assistive personnel, and other disciplines as assigned. 

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.


Characteristic Duties and Responsibilities 
Program & Clinical Management 
• Actively lead nursing services in the hospitals to execute the established system, hospital, and nursing priorities in safety, quality, timeliness, financial stewardship, and people. 
• Provide leadership for the effective management of change and transition within the Hospitals’ Nursing services. 
• In partnership with the Hospital’s CCO, effectively co-lead the Clinical Nursing Director and Medical Director dyads (MPLAN) to accomplish designated outcomes in patient care, safety and quality.  
• Utilize a data-based approach and facilitate innovation and creativity in the development of new initiatives to support ongoing performance improvement and organizational change. 
• Partner with the CCO and ED to provide leadership in all programmatic improvements and capacity expansions. 
• Actively participate as a member of the Hospital’s Executive team in strategic planning, policy formulation, programmatic development, facility planning, problem- solving, quality and cost improvement initiatives and the implementation of patient and family-centered care. 
• Actively participate in strategic planning, policy formulation, problem solving and management of Michigan Medicine Nursing Services as a member of the Nursing Executive Council. 
• Actively mentor and coach direct reports in the execution of Michigan Medicine, Hospital and departmental policies, objectives and operating procedures and all aspects of leadership. 
• Develop and implement administrative policies to carry out the objectives of the assigned areas. 
• Participate and ensure coordination of professional nursing functions across clinical areas. 
• Actively engage and support interdisciplinary team building and effective teamwork within departmental and institutional teams. 
• Collaborate with Michigan Medicine leadership and the University of Michigan School of Nursing faculty in research and educational activities. 
• Resolve clinical and operational problems of assigned areas consulting with Hospital administrators, the CCO, service chiefs and patient care staff utilizing an interest-based problem-solving approach. 
• Actively lead the hospital’s nursing’s quality -related improvements to support the pursuit of Magnet designation. 
• In partnership with the Hospital’s CCO, actively co-lead quality and patient care initiatives and improvements that support organizational priorities. 
• Serve as the Nursing lead for all liaison areas within the hospital in which nurses practice. 
• Maintain accountability for compliance with professional nursing standards, regulatory agency standards and federal and state regulations regarding patient care. 
• Represent Nursing Services, the Michigan Medicine Chief Nurse Executive and UH/CVC on committees and other activities ensuring collaboration and liaison with appropriate Hospital-wide groups, as assigned. 
• Represent Hospital administration to members of the community. 
• Act as preceptor/mentor for graduate nursing students. 
• Demonstrate behaviors which are compliant with Michigan Medicine values, goals, policies and procedures, and affirmative action policies. 
Financial Management 
• Actively participate in the planning of patient activity projections and determine staffing projections for nursing and assistive personnel. 
• Determine the need for, and allocation of, human, space, fiscal and material resources for clinical/programmatic areas administered, based upon patient care needs. 
• Work with interdisciplinary teams to determine and implement improvements in Hospital facilities, including construction or renovation of structures and purchase of major equipment. 
• Develop, monitor, and implement, operating and capital budgets of assigned clinical/programmatic areas. 
• Develop, implement and evaluate cost-effective initiatives related to nursing service operations and patient care services. 
• Maintain accountability for budget management for nursing services. 
• Analyze budget variances and initiate corrective action plans to resolve variances. 


Personnel Management 
• Recruit, select, evaluate and provide leadership for nurse managers. Foster opportunities for continued professional growth and development. 
• Maintain accountability for all aspects of nursing personnel management which include: recruitment and selection, counseling, disciplinary processes, contract management, coaching and mentoring. 
• Maintain accountability for compliance with nursing bargaining unit and institutional agreements. 
• Utilize an interest-based process for problem solving and resolving issues. 
Performance Improvement 
• In concert with Michigan Medicine and Nursing Services, establish, monitor, and implement nursing and patient care standards aligned with Michigan Medicine, Hospital and Nursing Service priorities. 
• Effectively meet all goals and performance objectives for Michigan Medicine, UH/CVC, and Nursing Services. 
• In partnership with the CCO, oversee collaborative activities with patient care support services to ensure delivery of a level of service consistent with quality patient care, with patient and family involvement, and cost-effective outcomes. 
• Lead the Hospitals’ strategies in alignment with Michigan Medicine Nursing Services to accomplish Magnet Recognition. 
Professional Development 
• Actively participate in the performance planning, competency, and individual development planning process. 
• Attend relevant competency training, staff development in-services and conferences to maintain and improve knowledge base, competency and skills. 
• Attend relevant professional and/or leadership development opportunities. 
• Attend relevant seminars related to Magnet Recognition. 
• Serve as an active member of the UMSN Adjunct Faculty Network. 
• Keep records and documented evidence of attendance.

Nursing Specific Info

Required qualifications must be met by the candidate in order to be interviewed and considered for the position. If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183.

Required Qualifications*

• Bachelor’s degree in Nursing is required. Master’s degree in Nursing, Hospital Administration, Business, Public Health or related health care field is required.  Either the Bachelors or Master’s degree must be in Nursing. 
• Doctoral degree in Nursing or a related health care field is strongly preferred. If hired without a doctoral degree; pursuit of a doctoral degree will commence within 18 months of hire, is expected.
• Current State of Michigan Board of Nursing license is required. 
• Recognized certification in nursing leadership or and administration is desirable. 
• Seven to ten years of administrative responsibility within a complex academic health care organization with progressive experience in nursing leadership positions at the Director level or higher, is required. 
• Additional experience in inpatient nursing is desirable. 
• Experience in a unionized environment is desirable. 
• Excellent interpersonal skills, as demonstrated by the ability to work effectively with physician partners, individuals and/or teams, across disciplines, are required. 
• Demonstrated skill in change management is required. 
• Excellent oral and written communication skills are required. 
• Strong financial and analytic skills are required. 
• Demonstrated experience in program planning, implementation, and evaluation is required. 
• Experience in facility planning and major building projects, is highly desirable. 
• Working knowledge of University policies and procedures is desired. 
• Demonstrates the following UMHS leadership competencies: 
o Creates Value for the Diverse Communities We Serve 
o Creates a Shared Vision 
o Leads Innovation & Change 
o Fosters & Promotes Diverse Teams 
o Collaborates and Builds Inclusive Relationships 
o Coaches and Develops Others 
o Achieves Results 
o Solves Problems 
o Aligns Culture 
o Adapts 
o Acts with Courage and Confidence 
o Communicates 
NOTE: Required qualifications must be met by the candidate in order to be interviewed and considered for the position.
RESUME REQUIRED (for both internal & external applicants):  
You must attach a complete and accurate resume to be fully considered for this position.

Work Schedule

Hours: Full Time
Location: University Hospital & Frankel Cardiovascular Center

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

Selection Process

Michigan Medicine seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan and to maintain the excellence of the University. We welcome applications from anyone who would bring additional dimensions to the University’s research, teaching, and clinical mission, including women, members of minority groups, protected veterans, and individuals with disabilities. The Department of Nursing, like the University of Michigan as a whole, is committed to a policy of nondiscrimination and equal opportunity for all persons and will not discriminate against any individual because of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, height, weight, or veteran status.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.