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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Blue Cross Blue Shield of Michigan (BCBSM) sponsored Collaborative Quality Initiatives (CQIs) are statewide quality improvement programs whose goals are to improve quality, safety, and clinical outcomes for healthcare procedures and medical conditions across the state of Michigan (https://www.valuepartnerships.com/programs/collaborative-quality-initiatives/).

Michigan Medicine is home to the coordinating centers for 17 of the current CQIs. A central CQI Administration team based in the Michigan Medicine Quality Department supports the work of the CQIs.

The CQI Portfolio Administrator will be responsible for providing leadership and professional expertise in overseeing the daily work of the CQI Administration Team. In addition, the administrator will collaborate with CQI Coordinating Center Program Managers (including those led by both Michigan Medicine and Henry Ford), the BCBSM Value Partnerships Team, and CQI Participating sites across the state to build new relationships and maintain existing relationships. The CQI Portfolio Administrator reports to the Administrative Director of Clinical Quality.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

  • Excellent medical, dental and vision coverage effective on your very first day
  •  Retirement Savings Opportunities

Responsibilities*

65% Manage the day to day operations of the CQI Administration (CQIA) team and provide oversight for chronic disease and partnering CQIs

  • Management of CQIA staff that support UM CQI Coordinating Centers, including the new CQI Data Hub.
  • Management of the Project Manager and growing number of Program Managers supporting the rapidly expanding chronic disease CQI and partnering CQI portfolio.
  • Responsible for all HR aspects of staff management including hiring, promotion, salary changes, performance coaching, disciplinary actions, training and development.
  • Responsible for delegation of work to team and direction of workload/deadlines.
  • Oversee the BCBSM payment to coordinating centers and overall budgeting process.
  • Strategic planning – Support efforts of the CQI Portfolio Medical Director to define and outline a five-year strategic vision and plan for CQI Administration and the portfolio as a whole.  Coordination with the CQI Portfolio Medical Director, CQIA team, and other stakeholders to ensure execution of the plan.
  • Lead the CQIA team in expansion of scope, including support for collaborative wide initiatives, cross CQI meetings/collaboration, standard work templates and improved mechanisms for information sharing.
  • Support the identification and implementation of operational/cost efficiencies across the CQIs, including opportunities for economies of scale and alignment across the CQI portfolio.

25% Collaboration with Michigan Medicine Coordinating Center Program Managers and clinical department leaders to facilitate cross CQI coordination

  • In partnership with existing supervisor structure (Program Director, Chief Department Administrator, etc.), assume dotted line oversight of CQI program managers.
  • Awareness/review of annual goals, with establishment of standard goals and performance measures related to overall CQI portfolio standard work and timely deliverables.
  • Oversight of hiring/vacancies within CQIs with an overall objective of aligning roles/HR titles and salaries in addition to identifying opportunities for cross-collaboration and consolidation where indicated.
  • Oversight of BCBSM deliverable expectations, including statements of work, budgets and progress reports.
  • Knowledge of Pay for Performance (P4P)/Value Based Reimbursement (VBR) incentives to provide oversight and guidance for cross CQI initiatives
  • Understand relationships with and level of support provided by registry vendors across the CQIs and seek opportunities to leverage the new CQI Data Hub as it continues to develop.

5% Manage Key Michigan Medicine Partnerships

  • Manage relationships with clinical departments that house CQI coordinating centers.
  • Close collaboration with the Institute for Healthcare Policy and Innovation based CQI communications team to ensure portfolio and sponsor needs are being met.
  • In collaboration with partners in Compliance and the Office of General Council, develop holistic plan for launch of new CQIs and maintenance of existing agreements and relationships.
  • Serve as a point of contact for CQI work and troubleshooting related to departments including Compliance, Legal, Procurement, IT, Data Security, Tech Transfer, ORSP, UM Audit, Faculty Affairs, Finance, Regulatory Affairs, etc. 

5% Other duties as assigned

Required Qualifications*

  • Bachelor’s degree required
  • Must have at least 5 years of management experience
  • Finance related expertise and experience in developing and managing budgets
  • Candidate must have excellent communication skills, including experience facilitating or leading change
  • Excellent collaboration, interpersonal, meeting facilitation, presentation, written, listening, and verbal communication skills
  • Flexibility to adapt to and lead a team through a changing environment
  • Knowledge of health care delivery including patient flow (inpatient, procedural, ambulatory care), health care operations and payment models
  • Ability to manage multiple competing priorities
  • Knowledge of Excel, Word and PowerPoint software
  • Ability to travel within the state of Michigan

Desired Qualifications*

  • Master’s degree in Business, Public Health, Health Administration, Nursing or Allied Health
  • Prior experience working with the BCBSM sponsored CQI program and CQI related contracts
  • Familiarity with BCBSM CQI Statements of Work and Budget process
  • Demonstrated performance improvement success
  • Knowledge of Michigan Medicine policies/procedures and organizational structure

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.