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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.   

Job Summary

The University of Michigan Library is one of the world’s largest academic research libraries and serves a vibrant University community that is home to 19 schools and colleges, 100 top ten graduate programs, and annual research expenditures approaching $1.5 billion a year. To enable the University’s world-changing work and to serve the public good, the library collects, preserves, and shares the scholarly and cultural record in all existing and emerging forms, and leads the reinvention of the academic research library in the digital age.

The Special Collections Research Center (SCRC) is seeking a Research Services Librarian to provide leadership, coordination, and oversight for the administration and delivery of effective, responsive reference services and research assistance to patrons in person and remotely. Reporting to the Director, Special Collections Research Center, the Research Services Librarian directs all aspects of service delivery in the Reading Room, oversees the fulfillment of requests for reproductions of collection material, and serves as the primary point of contact for inquiries about SCRC collections and services.

The library is committed to recruiting and retaining a diverse workforce and encourages all employees to fully incorporate their diverse backgrounds, skills, and life experiences into their work.


  • Designing and administering service models that deliver high-quality, user-centered services with available resources; exploring and implementing changes to service models and supporting processes.
  • Selecting, supervising, and evaluating the work of staff and student assistants responsible for staffing the service desk and supporting the use of collection material in the Reading Room and for fulfilling requests for reproductions of collection material.
  • Administering our online system for registering patrons and tracking their requests for and use of collection material; working with SCRC and other Library staff to ensure that collection material is onsite and ready for use when the requesting individual arrives in the Reading Room.
  • Developing, documenting, implementing, evaluating, and communicating policies and procedures governing the use, reproduction, and handling of collection material.
  • Responding to, and referring to others as appropriate, general and collection-related inquiries, including those regarding publication and use of collection material.
  • Building in-depth knowledge of SCRC collections and creating guides and other resources that enable the discovery and identification of relevant collection material and empower individuals to conduct their own research.
  • Gathering and reporting usage and other statistics.
  • Collaborating with public services staff in other Library units to align goals and share best practices.

Required Qualifications*

  • ALA-accredited master’s degree or an equivalent combination of a relevant advanced degree and experience.
  • Supervisory, project management, or other experience directing the work of others.
  • Strong customer-service orientation.
  • Excellent interpersonal and oral and written communication skills.
  • Excellent organizational, time, and project management skills.
  • Demonstrated ability to work cooperatively in a diverse, dynamic, team setting.
  • Understanding of the value of diversity and the importance of inclusion as demonstrated through a commitment to apply and incorporate the differences, complexities, and opportunities that diversity brings to an organization.

Desired Qualifications*

  • Experience working with special collections material.
  • Familiarity with trends, issues, standards, and best practices in the description, care, and management of special collections material.

Additional Information

Appointment is anticipated at the Assistant Librarian or Associate Librarian rank. Salary and rank are dependent on the candidate's qualifications and experience. Librarian appointments carry with them increased expectations regarding professional development, professional engagement, research, and service, in keeping with the Library's process for librarian promotion and advancement.

The University of Michigan offers excellent benefits and wellness opportunities. This position receives yearly paid vacation, paid sick leave with provisions for extended benefits, as well as opportunities for professional development and travel. TIAA-CREF and Fidelity Investments retirement options are available.

Physical Demands

The person in this position assists with retrieving and re-shelving collection material. This may involve occasionally ascending to elevated locations or positioning self in order to retrieve or re-shelve items.  Must be able to move and/or transport materials weighing up to 45 pounds.

The individual in this position participates in service delivery, policy development, and priority setting for the Special Collections Research Center; may be asked to assume responsibility for developing, interpreting, and encouraging the use of Special Collections Research Center collections in one or more collecting areas; serves on Library, University, and other committees, task forces, needed and appropriate; and is expected to be active professionally.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.