How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
The PM&R Inpatient Resident Assistant (RA) provides support for non-physician clinical activities critical to patient care coordination, particularly at the transitional points to and from inpatient rehabilitation. The RA responsibilities bridge gaps between patient care settings, enhancing both patient and physician satisfaction by ensuring uninterrupted continuum of care. Additionally, this role is key in capturing multidisciplinary discussion and decision-making through scribing of weekly team conference notes integral to the patient’s care planning and in meeting CMS regulatory requirements.
This role serves adult rehab services at both the Michigan Medicine and St. Joseph Mercy Chelsea locations, as well as pediatric rehab services at Mott.
- Facilitates communication between residents, ancillary services, nursing, and admissions team
- Obtains test results and records as needed from referring hospitals/MDs and ancillary services
- Evaluates and resolves clinical scheduling issues
- Attends and scribes weekly multidisciplinary team meetings for all patients admitted to the MM adult inpatient rehab location
- Coordinates pediatric rehab weekly team conference schedule
- Drafts written communication such as template letters, facilitates consent for release of information, obtains patient photo releases, and prepares paperwork as directed by resident physician.
- Coordinates post-discharge studies and appointments, such as PMR follow-up, PT/OT/SLP therapy appointments, consult specialty service appointments, primary care follow-up, anticoagulation clinic and imaging studies.
- Assists with identification and monitoring of discharge delays due to system problems
- Completes medication prior authorizations for discharge (non-MM pharmacy requests only)
- Provides back-up and overflow coverage for admission support tasks including registration functions, scheduling of admissions, preparation of clinical hand-off packets, data entry, reconciliation of patient lists, and document scanning
- Telephone triage
- Other duties as assigned by manager
- Identifies work needs and determines task priorities.
- The ideal candidate will demonstrate independent decision-making required for prioritizing tasks in a fast-paced environment.
- Associate’s degree in a health science field, Certified Medical Assistant or Registered Medical Assistant credentials, or an equivalent combination of education and experience is necessary.
- Experience in a clinical setting, either inpatient or outpatient.
- Demonstrated knowledge of medical terminology
- Demonstrated organizational and problem solving skills
- Excellent interpersonal and communication skills. Ability to successfully interact with diverse groups of people, including physicians, nurses, patients and families.
- Efficiency in a fast paced clinical environment.
- Excellent computer keyboarding skills.
- Epic and/or MiChart experience.
Monday - Friday; 8 AM - 5 PM
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.