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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The Director, Communication for the U-M Medical School provides leadership and direction for the communication strategy and initiatives of the executive leadership, departments and units within the Medical School. Reporting to the Michigan Medicine Chief Communication & Marketing Officer for this role with a matrixed relationship to the Chief Operating Officer of the Medical School, (representing the EVD of Academic Affairs and EVD of Research), the Director will work closely with Internal, Marketing, PR and Digital/Web leaders at Michigan Medicine to develop, organize and manage communication strategies that are aligned and integrated. The Director will have budget responsibility, accountability for goals aligned with Michigan Medicine strategic priorities, and matrixed relationships with communicators embedded in the Medical School.

Ideal candidates will possess excellent leadership and influence skills, successfully building relationships and providing exemplary service and support. The role provides communications counsel to the EVDs of the Medical School and to key internal customers and assists them in achieving their goals through the development and implementation of comprehensive communication plans for both internal and external stakeholders.  The Director will demonstrate stellar written and verbal communication skills, innovative thinking, understanding of effective communication principles and a positive attitude. 

The Director will be responsible for developing and operationalizing plans and programs to support strategic initiatives around internal communication and external relations.  He/she will work closely with colleagues in PR, Marketing, Digital/Web and Internal Communication to ensure that plans are integrated, aligned and supportive of overall strategies. 

The Director will serve as key member of the Department of Communication’s Executive Team] and of the Medical School’s Senior Administrative Staff team. This role requires a highly adaptive and collaborative professional with a proven ability to deliver successful strategies that drive the business imperatives within the context of a complex work environment and the overall Michigan Medicine brand. Successful candidates will have the skills to thrive in a matrixed environment.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

  • Lead communication for the Medical School and oversee embedded communicators across departments and units in a matrixed relationship that allows for alignment, talent management and staff growth, and efficiency.
  • Support Medical School strategic goals by developing communication plans to effectively engage all levels of faculty, staff and learners, leveraging technology to optimize innovative channels.
  • Lead Cabinet-level internal communications, collaborating with other key departments and units to align with Michigan Medicine Internal/Executive Communication. Collaboration should lead to improving culture and increasing employee engagement, advocacy and ambassadorship by educating faculty, staff and learners about how we differentiate our institution and how we talk about it.
  • Contribute to integrated plans for marketing and promotion of the Medical School, including active support of agreed upon targets. Specifically, work with leads in Michigan Medicine Marketing, PR and Digital/Web in the Department of Communication to create synergies and broader-reaching results with various target audiences.
  • Oversee the external web presence of the Medical School, working in collaboration across all departments and units. Lead content creation for Medical School intranet and internet. Oversee development, research and content creation for distribution to faculty and staff.
  • Oversee preparation of Medical School leadership presentations and major meetings, including directing others in the gathering of data and information.
  • Oversee communication plan and event management for annual AAMC reception and major special events in the Medical School.
  • Track and monitor key measures of success.

Self-development/education

  • Maintains professional and technical knowledge and skills
  • Actively pursues learning opportunities and ways to broaden experience and knowledge base
  • Seeks continuous improvement for self, team, and department

Professional Values

  • Strategic thinking
  • Collaboration and teamwork
  • Integrity and accountability
  • Transparency
  • Rationale decision making and ethical judgment
  • Creativity and forward thinking
  • Solution-oriented

Required Qualifications*

  • Minimum of an undergraduate degree in communication, public relations, strategic communication, journalism, business communication or marketing
  • At least 8-10 years of professional experience in communications, preferably in an academic medical center setting.
  • Must be comfortable in a multi-layered organization with complex relationships.
  • Proven experience generating client satisfaction and providing solutions.
  • Excellent written and verbal communication skills along with solid understanding of social media required. 
  • Direct experience in a health care and/or medical school preferred.

Desired Qualifications*

  • Advanced degree strongly preferred

Additional Information

  • Candidate will supervise a team of 10-12.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.