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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume.  The cover letter should address your specific interest in the position and outline skills and experiences that directly relate to this position.

Job Summary

Admission Counselors are the public face of the University to prospective students and parents. The number and type of students recruited on a yearly basis has a significant impact on the operations of the University. Admissions Counselors are responsible for: high school recruitment visits; interpretation and communication of admissions policies and procedures to prospective students and parents, other University offices, secondary schools, and community colleges.  Counselors evaluate a large volume of applications for admission with a high level of accuracy.  Counselors will plan and execute recruitment programs.

Who We Are

Headed by the Interim Vice Provost for Enrollment Management, the Office of Enrollment Management provides campus-wide leadership in executing the strategic recruitment, admission, enrollment, records management and student financial support functions for the university. OEM is committed to envisioning, creating, and sustaining an effort that will lead to the optimal academic, student, and staff experience through the development and implementation of data-driven strategies, collaborative partnerships, and sustained investments in technological resources and a talented and capable workforce. Our reporting units work strategically with the schools and colleges, leveraging expertise and best practices across the Offices of Admissions, New Student Programs, Financial Aid, and the Registrar.

 

OEM is committed to pursuing deliberate efforts to ensure that our campus is a place where differences are welcomed, different perspectives are respectfully heard and where every individual feels a sense of belonging and inclusion. We know that by building a critical mass of diverse groups on campus including staff, students and creating a vibrant climate of inclusiveness, we can more effectively leverage the resources of diversity to advance our collective capabilities.


For more information about OEM including our diversity, equity and inclusion strategic plan visit the Enrollment Management website.

Responsibilities*

40% OF THE COUNSELOR POSITION

Recruit prospective undergraduate students to The University of Michigan.
 

Represent The University of Michigan at college fairs, transfer fairs, high school visits, receptions, and other public service programs and events. Schedule all travel activities and logistics for these events.
 

Meet individually with prospective students and their families who visit The University of Michigan.
 

Present general information sessions to large (up to several hundred people) and small groups of prospective undergraduate students and their families, responding to individual questions and concerns.
 

Respond to inquiries (phone, mail, electronic) from prospective undergraduate students and families.
 

Respond to email, phone, and written requests for admission and academic policy information.
 

40% OF THE COUNSELOR POSITION

Evaluate applications for domestic and international freshman and transfer admission using the University's individualized and comprehensive freshman application evaluation process.
 

Act as an intermediary on behalf of students, parents, High School Counselors, and the general public responding to and resolving problems, handling inquiries and concerns about educational issues as they relate to admission to the University and students' academic plans. Advocate on behalf of the students gaining admission to the University and understanding alternative options if they are non-admissible.

 

Provide professional referrals for prospective and newly admitted students requiring more extensive financial aid assistance, career planning, disability services, tutoring assistance, and personal counseling. 

 

20% OF THE COUNSELOR POSITION

Assist in the planning, preparation, execution, and evaluation, of many recruitment programs and special projects.

Required Qualifications*

Bachelor's degree

One year of professional experience

Excellent communication and presentation skills

Ability to manage multiple projects, stay on task and have the ability to plan out required work to meet deadlines

Must be flexible.  Able to excel when presented with new projects and / or new situations

Must be a team player and work towards the office goals

Self-starter and motivated.  Must have the ability to work independently

A strong work ethic and a high level of professionalism

Familiar with basic computer software applications (Microsoft Suite)
Must be free to travel extensively. Overnight travel, evening and weekend work is required

This position requires significant travel. Must have the flexibility to travel on short notice

Candidate must be able to transport and move admissions-related materials, including boxes of printed information packets and brochures, to various events and locations

Desired Qualifications*

Experience with students and colleagues from diverse ethnic backgrounds are desirable.
Experience or knowledge in admissions work, recruitment principles, and student support services is desirable.
Knowledge of the workings of a college or university is desirable.

Bilingual

Masters in Higher Education

Additional Information

Please note: There is a need for the selected candidate to independently secure reliable internet access/wifi due to the current remote work arrangement. This position is typically expected to work on-campus, and the incumbent may be expected to do so upon direction, following public health and University guidelines.

 

Benefits at the University of Michigan

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

  • Generous time off
  • A retirement plan that provides two-for-one matching contributions with immediate vesting
  • Many choices for comprehensive health insurance
  • Life insurance
  • Long-term disability coverage
  • Flexible spending accounts for healthcare and dependent care expenses

 

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.