Apply Now Clicking "Apply Now" opens the link in a new window.

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Working as a member of the Student Success Center, the academic success specialist focuses specifically on assisting students identified as being academically at-risk.  Both proactively and upon referral, the specialist co-develops and implements high-impact success strategies intended to address individual student needs.  Intensive monitoring of student progress is required.  Accordingly, close collaboration with students, faculty, academic advisors, and other university colleagues is an inherent aspect of the position.  The specialist is also responsible for conducting occasional workshops related to learning strategies and other academic success techniques.  Highly developed relational, organizational, and communication skills are essential to serve effectively in this role.


Student Interaction

Conducts focused academic intervention activities with referred students, utilizing modalities that will promote student engagement and reinforce skill development.

Monitors the academic progress of referred students, continuing to provide support according to established plan until services are no longer required.

Creates a welcoming environment where students can safely develop ownership of their educational progress.


Planning & Assessment

Identifies potential high-risk students based on indicators available at the time of matriculation to the university and thereafter.

Collaborates with academic advisors and faculty to develop criteria for academic intervention referrals.

Develops individualized success plans for referred students.

Provides regular progress updates to the referring academic advisor and faculty member(s).

Facilitates secondary referral to internal and/or external support services, as needed.

Uses designated university systems to maintain documentation on student success plans, interactions, and progress.


Related Student Retention and Recruitment Activities

Contributes to the development of multi-modal student success workshops and presentations.

Serves as a member of the University Academic Advising Committee.

Participates in additional internal and external collaborative opportunities to advance student success.



Carries out other assigned duties consistent with the scope of the position

Required Qualifications*

  • Bachelor’s degree from  a regionally accredited college or university
  • 3-5 years of relevant experience, comprised of one or more years of experience teaching at the 9-12 or collegiate level, and/or two or more years of experience as an academic advisor or success coach
  • Exceptional relational skills, including high-level ability to work collaboratively with students, faculty, advisors, and other members of the university community
  • Enthusiastic about helping at-risk students to become agents of their learning 
  • Supports the university’s commitment to diversity, equity, and inclusion
  • Excellent writing and oral communication skills
  • Outstanding organizational skills and attention to detail
  • Comfortable conducting presentations in face-to-face and online modalities
  • Experience with Blackboard, Canvas, or other online learning management platforms, online scheduling interfaces, and video conferencing systems
  • Basic or above proficiency with spreadsheet applications (Excel or Google Sheets) 

Desired Qualifications*

  • Bachelor’s or master’s degree in Secondary Education, Counseling, Psychology, or a related discipline
  • Master’s Degree in Education, Counseling, Psychology, Social Work, or a related field
  • Knowledge of Banner, Student Information System (SIS), and TargetX/Salesforce
  • Knowledge of University policies and practices
  • Experience working with at-risk students and student populations

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.