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Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.


  • Ensure efficient patient flow in examination, consultation and treatment rooms. 
  • Prepare patient infusion visit/procedures by setting up all instruments/supplies; clean infusion chairs between patients. 
  • Assist with diagnostic procedures and treatments. 
  • Provide information to patients as directed. 
  • Provide clinical assistance by taking vital signs, drawing blood, preparing specimens and assisting patients.
  • Stock materials for the unit as needed.
  • Operate and monitor patient care equipment; set up instruments/supplies in exam and treatment rooms. 
  • May perform some or all the duties of clinic clerical staff.
  • Delivers medication from pharmacy and various areas for patient care.
  • Prepare the Infusion Center and other clinical areas for incoming patient.
  • Helps facilitates patient transport to and from all infusion centers.
  • Organize the infusion area stock room and nutrition room, and cleans equipment as needed. 
  • May perform some or all the duties of clinic clerical staff.

Required Qualifications*

  • High School Diploma or GED. 
  • Graduated from an accredited Medical Assistant program or an equivalent combination of education and 0-1 year of experience.
  • Knowledge of basic Medical Terminology
  • Moderate standing/walking, as well as, lifting, positioning, pushing and/or transferring patient.
  • Ability to walk long distances throughout the hospital daily and frequently.
  • Exceptional interpersonal skills and ability to work  well with a team setting.
  • Communicates effectively and has strong accountability and diversity with multiple roles.
  • Demonstrated active listening, written, verbal and information technology skills.  
  • Some office experience is necessary.

At the MA Associate level:

  • 1-3 years of relevant experience.

At the MA level:

  • 0-1 year of relevant experience.

Desired Qualifications*

  • Certified Medical Assistant (CMA) or (RMA).
  • Infusion experience.
  • Previous Oncology experience.
  • Experience working within a large complex health care setting.
  • Familiarity with Michigan Medicine electronic medical records system.
  • Knowledge of university policies and procedures.

Work Schedule

Monday thru Saturday
Shift-day/evening rotation
40 hours

Underfill Statement

This position may be filled at a lower classification depending on the qualifications of the selected candidate.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.


U-M COVID-19 Vaccination Policy

COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine, by the start of the fall term on August 30, 2021.  This includes those working or learning remotely.  More information on this policy is available on the Campus Blueprint website or the U-M Dearborn and U-M Flint websites.