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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Mott Pediatric Radiology Services in ER department and Radiology. 

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.


  • Ability to work independently in an ever-changing and potentially stressful environment.
  • Process and compile patient paperwork for exams.
  • Work well with patients and clinicians in Radiology and the Pediatric Emergency department. 
  • Assist Radiology staff with general and emergency pediatric imaging exams.
  • Demonstrate a professional attitude and conduct.
  • Answer incoming phone calls and triage to appropriate location.
  • Demonstrate ability to complete multiple tasks independently.
  • Identify and track reoccurring problems and participate in resolution.
  • Demonstrate dependability, initiative, ability to prioritize and ability to accept direction.
  • Ability to spell correctly and use proper grammar.
  • Excellent oral and written communication skills.

Required Qualifications*

  • High School diploma or equivalent.
  • 3 years’ experience in customer service setting.

Desired Qualifications*

  • Familiar with medical terminology.
  • Computer skills.

Work Schedule

36 hours; Thursday, Friday & Saturday 6pm - 6am.

Work Locations

CW Mott Diagnostic Imaging Room 3-641

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.