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Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.


  • Provide primary coverage and additional support for the Clinical Care Coordinator team in the Department of Otolaryngology.
  • Chronic care management is a critical skill for this position.
  • Extensive knowledge about head and neck cancer care and chronic care management is a critical skill for this position.  
  • Tele-health nursing to include:  triaging calls from patients and families, clinicians, and other healthcare team members using in-basket and portal functions in MiChart EMR.
  • Assist in clinic with minor and complex procedures. 
  • Pre-operative and post-operative teaching, counseling and obtaining informed consent for a variety of Otolaryngology surgical procedures.  
  • Candidate will coordinate care for patients pre- and post-operatively.
  • Provide post-operative telephone evaluation and clinical support.
  • Formal and informal presentations to peer groups, medical staff, and other interdisciplinary groups required for this role.  
  • Collaborate with other health team members and associated resource persons to ensure continuity of care across all care environments. 
  • Assist in the development and implementation of competencies, protocols, and patient education tools to improve patient care.  
  • Participate and assist with ongoing research.  Participate in Adult Otolaryngology clinic team meetings to continually improve clinic processes.  
  • Candidate must possess high level critical thinking skills and clinical judgment to care for patients with complex head and neck conditions.  
  • Candidate must be able to function at the highest level of their education with a minimum of supervision and be self-directed and highly motivated to provide excellent care and patient advocacy. 
  • Other duties, as delegated by medical staff and leadership, that promote seamless, high-quality care delivery to patients and families.
  • Be willing to travel to other otolaryngology clinics with the expansion of the department.
  • Will be required to provide coverage for Otolaryngology Clinic RN, as needed


Nursing Specific Info

Salary & Nursing Framework Level:
This UMPNC RN posting is posted under the Role-Specific Advancement Model (RSAM) as:
Actual RSAM LEVEL and salary will be determined at time of hire.

Required qualifications must be met by the candidate in order to be interviewed and considered for the position.
Posting may be filled after the initial 5-day posting period.
Applicants who have left the UMPNC bargaining unit must include on their resume dates of past employment including months and years of service along with effort.
Positions less than 20 hours/week may be combined.

If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183.

Required Qualifications*

As evidenced by interviews, recent performance appraisals, and reference feedback:
  • Current licensure to practice nursing in the State of Michigan. 
  • BSN
  • Minimum 5 years of RN experience providing direct patient care to the adult surgical population
  • Minimum 2 years of RN experience caring for otolaryngology patients in a surgical setting.
  • Minimum 2 years of RN experience with tele-health management in an ambulatory care setting.

In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.

RESUME REQUIRED (for both internal & external applicants): 
You must attach a complete and accurate resume to be fully considered for this position.

Desired Qualifications*

  • Extensive knowledge about general otolaryngology and otology conditions including chronic and acute conditions.
  • Recent experience (within last two years) providing care to the adult surgical otolaryngology patient population.
  • Care and/or management of patient populations with complex and chronic conditions.
  • Demonstrated ability to prioritize and multi-task in daily practice 
  • Demonstrated ability to apply the nursing process by using critical thinking skills in daily practice: assessment, planning, intervention, and evaluation
  • Demonstrated ability to problem solve using a collaborative approach
  • Demonstrated ability to plan care across the continuum for cancer patients and their families
  • Excellent verbal and written communication skills; role requires the ability to plan and develop patient education tools, protocols, and clinical competencies
  • Demonstrated ability to direct nursing practice and delegate to clinical support staff
  • Demonstrated excellent interpersonal skills and successfully work as a team member.
  • Must be willing to travel to off-site clinics with potential expansion of the program


Work Schedule

Hours: Day Shift; 40 hours/week; Monday – Friday; Variable days with potential for Saturdays.  Hours variable to meet clinic needs.
Location:  Taubman Clinic.  Potential to travel to offsite clinics to provide coverage for expansion.  Location may be variable.

Note: All new employees will be expected to float to a designated unit(s) in times of low census.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Selection Process

Michigan Medicine seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan and to maintain the excellence of the University. We welcome applications from anyone who would bring additional dimensions to the University’s research, teaching, and clinical mission, including women, members of minority groups, protected veterans, and individuals with disabilities. The Department of Nursing, like the University of Michigan as a whole, is committed to a policy of nondiscrimination and equal opportunity for all persons and will not discriminate against any individual because of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, height, weight, or veteran status.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.