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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should include salary requirements, address your specific interest in the position, and outline skills and experience that directly relate to this position.

Note: This is a 5 year term limited position with the possibility of renewal depending on funding.

Job Summary

The Center for Academic Innovation at the University of Michigan seeks an User Experience (UX) Researcher to support the Center’s UX research portfolio. This position will be a key liaison across the Academic Innovation teams supporting collaborative and cross-functional information-sharing and decision-making throughout the lifecycle of the innovation portfolio. The User Experience Researcher will employ a mixed-methods approach to UX Research, connecting qualitative data to quantitative data in collaboration with the educational research and data science teams. This position will report to the Associate Director of Research & Development.

Who We Are

The Center for Academic Innovation is a strategic priority for the University of Michigan. Through curricular innovation, tools for learning, and educational data and research, the center aims to shape the future of learning and redefine the role of the public research university by extending academic excellence, expanding public purpose, and ending educational privilege.

Our preferred future includes:

  • An open model for pre-college learning and preparation that broadens access and enhances participation
  • A personalized, rigorous, and inclusive model for residential learning grounded in learning analytics and experimentation
  • A flexible and networked model for global and lifelong learning that embraces the evolution of a more permeable university
  • A participatory and inclusive model for public engagement that accelerates bilateral knowledge construction and sharing

As we reimagine the global public research university and create a culture of innovation in learning, we value:

  • boldness and humility
  • creativity and process
  • risk taking and tradition
  • personalization and scale
  • openness

Diversity, Equity and Inclusion

Learning and working in environments designed for equity and inclusivity are necessary for the U-M community to make progress on solving the problems that matter most to society. In addition to collaborating with faculty and staff on projects that explicitly focus on DEI, the Center for Academic Innovation uses inclusive design processes in all of our work. All interested applicants, including those from groups historically underrepresented in higher education, are encouraged to apply.

For more information, please visit our website: Academic Innovation.


  • Plan and carry out a variety of discovery and feedback-oriented methodologies to inform design, development and iteration
  • Conducts research effectively by maintaining accurate records of experiments and analyses performed, conducting relevant literature searches, and maintaining an up-to-date knowledge of all current methods of experimentation
  • Facilitate workshops and focus groups for discovery and feedback purposes
  • Collaborate with project teams to plan a variety of feedback-oriented methodologies to inform software and learning experience development
  • Validate new designs through ad-hoc or formalized user feedback sessions with stakeholders
  • Collaborate on the creation of surveys for domestic and global audiences
  • Generate and effectively communicate insights and actionable recommendations and artifacts
  • Help with the organization and recruitment needed to conduct user tests
  • Supervise student fellows by monitoring workload and providing guidance as needed

Required Qualifications*

  • Masters Degree in Human-Computer Interaction, User Experience Design and/or Research, or other relevant fields
  • Familiarity with human-centered design principles and practices
  • Experience conducting interviews, usability tests, hallway tests, and surveys
  • Excellent communication skills (oral, written, and listening)

Desired Qualifications*

  • Experience designing and facilitating workshops for discovery and feedback purposes
  • Strong analytical and presentation skills
  • Working knowledge of tools such as Qualtrics, Axure, InVision, XD, Illustrator
  • Experience with educational technology and research practices in higher education

Additional Information

This is not a remote position and any adjustments to a standard in-person schedule will be discussed during the hiring process.

The salary for this position will be based upon the selected candidate’s education and experience.

Excellent benefits are available, for details, see

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

Decision Making Process

Applications will be reviewed as received throughout the posting period and continue until the position is filled.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.