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Job Summary

Working Title- Inpatient Resident Assistant- Family Medicine

As part of the healthcare team, supports house staff by coordinating all non-physician tasks directly related to patient care by facilitating patient testing and follow-up, delivery of clinical services, discharge planning and post-discharge appointments; communicates as needed with referring physicians, ancillary services, nursing and family members; bridges the gap between inpatient and outpatient settings, enhancing both patient and physician satisfaction by ensuring uninterrupted continuum of care.  As part of our healthcare team will also help with non-physician tasks related to quality improvement and patient safety to help improve the care of our patients.  

Mission Statement

Michigan Medicine Mission: To advance health to serve Michigan and the world.

Michigan Medicine Vision: Our discoveries change care; our care changes lives.

Michigan Medicine Core Values: Caring: I will treat everyone with dignity, kindness and respect, promoting the well-being of self and others.  Innovation: I will promote a culture of creativity, flexibility and curiosity that inspires new ideas and ways of thinking, behaving and improving the world.  Inclusion: I will foster an environment where every individual has a sense of belonging, a voice that is heard, and the opportunity to achieve and thrive. Integrity: I will adhere to the highest ethical standards, demonstrating courage, truth and transparency in my words and actions. Teamwork: We will work together with a shared purpose rooted in equity and fairness where diversity is celebrated, respected and valued.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

  • Excellent medical, dental and vision coverage effective on your very first day
  • 2:1 Match on retirement savings


  • Participates in rounds on UFM service
  • Coordinates all additional follow-up studies and appointments required by care team
  • Ensures all tests, studies, and appointments occur as planned
  • Obtains test results and records as needed from referring hospitals/MDs and ancillary services
  • Coordinates post discharge patient appointments, prescriptions, referrals, and ancillary procedures for both the UFM service and FMB/FMN service
  • Evaluates and resolves clinical scheduling issues
  • Facilitates communication between house staff and referring physicians, ancillary services, nursing, and parents 
  • Assists with identification and monitoring of discharge delays due to system problems
  • Assists in data collection and maintains database for analysis and action including information related to quality improvement initiatives for UFM, CFM, and FMB/FMN services
  • Assists with collection of resident short lists of patient safety events for presentation at our departmental conference
  • Establishes and maintains resource and contact lists to facilitate scheduling
  • Identifies work needs and determines task priorities
  • Maintains good rapport and cooperative relationships
  • Performs other duties as required
  • Expected to be physically present in the UFM team room.  This is not a remote position.


Supervision is received by the Chief of University Family Medicine Service, Chief of FMB service, and Chief of FMN service, Department of Family Medicine.

This position serves residents primarily, but interacts with other hospital personnel as well as Family Medicine patients and families.

Required Qualifications*

Associate's degree in an allied health discipline, or an equivalent combination of education and experience is necessary.  Three to five years in a clinical setting, either inpatient or outpatient.  Must have demonstrated knowledge of medical terminology, as well as organization and problem solving skills, excellent interpersonal and communication skills, and efficiency in a fast paced clinical environment.  Ability to successfully interact with diverse groups of people, including physicians, nurses, patients. Excellent computer skills, including experience with MiChart, Excel, Word.

Work Schedule

Hours/Week: 40 hours

Shift/Hours/Days: M-F 7:00a-3:30p

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.