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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Department Summary 

The Sexual Assault Prevention and Awareness Center (SAPAC) offers prevention education for students, confidential support for survivors, and collaborates with others through trainings, programs, and innovative community engagement strategies to collectively create a campus free from sexual misconduct.

Job Summary

The Assistant Director for Survivor Support and Advocacy serves on the SAPAC Leadership team and provides long-term visioning, goal setting, management and evaluation for SAPAC’s survivor support services including advocacy, case management, support groups, trauma-informed care, and other programs to support survivors. This position reports to the SAPAC Director, collaborates with campus and community partners, and leads efforts to provide resources and support for students, staff, faculty at the University of Michigan who have experienced sexual assault, sexual and gender-based harassment, interpersonal violence, stalking, and other forms of sexual misconduct. This position creates and oversees the delivery of regular campus training on supporting survivors, and develops new programs to support survivor healing.  The Assistant Director works closely with the Director and Associate Director to determine long-term objectives, assess and evaluate current resources and initiatives, manage the survivor care fund, and assist with office budget management.

Responsibilities*

OVERSEE ADVOCACY AND SURVIVOR SUPPORT SERVICES (60%)

  • Direct and manage SAPAC’s case management and advocacy services to ensure consistency and effectiveness to meet ongoing and evolving needs in the University community. 
  • Responsible for creating structures, partnerships, and liaison relationships on and off campus that support our work on behalf of survivors ensuring that the systems and processes provide survivors with appropriate care and education.
  • Lead as an active member of both County and Campus Sexual Assault Response Teams (SART),and other internal and external committees as needed.
  • Lead the development, management, and improvement of SAPAC practices and protocols for consistent advocacy/assistance.
  • Anticipate needs and challenges based on thorough assessment of trends in trauma-informed and survivor care, and develop resources and programs to meet those needs.
  • Lead initiatives to adapt SAPAC survivor support services to the needs of U-M’s diverse community to provide culturally-informed services that center a client’s background, identity, and culture.

Supervise Case Managers/Advocates (3) and Oversee MSW Interns providing client care

  • Provide supervision through multicultural and culturally informed frameworks to Case Managers/Advocates through weekly meetings and ongoing guidance via performance reviews, professional development, team- building, and licensure supervision for any case managers/advocates.
  • Provide ongoing training for SAPAC advocacy staff on campus policies and relevant state and federal laws (ex: Criminal Sexual Conduct laws in Michigan, Title IX, Title VII, the Clery Act, and FERPA), as well as  national best practices for campus advocacy and survivor support services.
  • Collaborate with the Associate Director to coordinate the supervision of MSW interns; This includes selection, training, supervision, and delegation of duties.  

Direct and manage SAPAC’s survivor support resources and programming based on organizational goals and emerging themes among clients

  • Responsible for creation and maintenance of materials for survivor support resources including handbooks, support programs, and sections of the SAPAC website.
  • Oversees Peer Led Support Group Program  (Peer Led Support Group, LGBTQ+ Peer Led Support Group, and POC Peer Led Support Group).
  • Oversee partnerships with other units to provide creative and collaborative survivor support programs. 

SAPAC Crisis Line

  • Responsible for managing SAPAC Crisis Line.  This includes managing staff schedules, training, evaluation, and being on-call. Provide support to interns serving on the Crisis Line by being available to talk through crisis line calls or hospital outreaches and providing feedback.
  • Maintain and comply with ProtoCall contract for crisis line support and ensure all staff understands process and procedures.
  • Conduct regular assessment and evaluation of Crisis Line efficacy and make changes as needed.
  • Serve as SAPAC on call to UHS and area hospitals to support University of Michigan affiliates who are receiving assistance immediately after a sexual assault occurs as part of the community Sexual Assault Response Team (SART).
  • Provide information and options regarding reporting to law enforcement and campus officials and facilitate follow-up care for survivors after receiving hospital or UHS treatment.

Oversee Record Keeping and Assessment

  • Oversee and manage client data, ensuring compliance with relevant laws and best practices.  This includes maintaining records to share de-identified, legally required data through the Clery Act. 
  • Manage Titanium system to track client information (tracks client care and scheduling). 
  • Prepare special and periodic reports of client care when requested and as necessary.
  • Develop and monitor evaluation and assessment tools for client services.
  • Review campus climate data regularly, adapting our services, outreach, and training as appropriate. 

CASE MANAGEMENT AND ADVOCACY (35%):

  • Provide support, crisis counseling, comprehensive case management, and advocacy for those at the University of Michigan who have experienced sexual misconduct. 
  • Conduct a needs assessment with each client; provide trauma and culturally-informed services, centering a client’s background, identities, and culture. 
  • Assess client suicidality and intimate partner violence lethality; develop concrete safety plans with clients and make necessary referrals to provide continuity of care as clients seek out more long-term support services.
  • Facilitate academic notification of critical incidents on behalf of students to faculty, graduate student instructors, and other supporters as necessary.
  • Utilize effective communication to guide and support students, staff, faculty, friends and/or parents, as necessary, in navigating the University’s sexual misconduct policies, procedures, and resources. 
  • Coordinate appropriate, comprehensive and effective intervention and communication between multiple university offices, academic units, health care providers, and community resources to meet student health, academic, financial, housing, social, and other needs.
  • Assist and advise clients in understanding their options for reporting to campus officials ( Office of Institutional Equity) and local law enforcement; investigative resolution and adaptable resolution; support clients with procedures related to misconduct by students or by employees; and accompany to related meetings.
  • Assist clients in reviewing case documents and investigation reports; assist clients in preparing for the court process, and understanding the appeals process and the findings.  This includes assisting with appeals requests, understanding the grounds for appeals, and responding to appeals by other parties.
  • Keep accurate records for each client, and manage highly sensitive and confidential information with discretion and good judgement to maintain confidentiality in compliance with all applicable laws (i.e. Title IX, Clery, FERPA, and relevant state laws).

ADDITIONAL AREAS OF RESPONSIBILITY (5%):

  • Provide consultation, supervision, and training to SAPAC volunteers, student staff, and campus partners on trauma-informed care and best practices about working with survivors of sexual assault, intimate partner violence, stalking, and sexual harassment.
  • Serve on various Student Life and University committees and programs, including Review Panel.
  • Other duties as assigned.

Required Qualifications*

  • Fully Licensed Master of Social Worker (MSW) 
  • A minimum of 4 years experience in providing direct client or student service, support, and/or advocacy
  • A minimum of 2 years of supervision experience

Desired Qualifications*

  • Experience and knowledge in various healing modalities and support services
  • 5-8 years experience of providing direct client or student service, support, and or advocacy related to sexual misconduct
  • Specialized knowledge of the criminal legal system, campus investigation processes, medical systems, and emerging best practices in trauma-informed care and experience in advocating for survivors within these systems
  • Experience in effective and empowering supervision and leading a team
  • Ability to speak multiple languages

Additional Information

Position Criteria:

  • Specialized knowledge of sexual violence issues on college campuses and knowledge of advocacy services for survivors
  • Professional experience working with diverse populations and constituencies
  • Commitment to a collaborative service delivery philosophy and survivor-centered, trauma-informed care
  • Knowledge of college/university policies and protocols related to sexual misconduct, intimate partner violence, and stalking
  • Knowledge of state and federal laws and regulations related to sexual assault, intimate partner violence, sexual harassment, and stalking on college campuses
  • Demonstrated ability to accomplish tasks autonomously and efficiently
  • Demonstrated ability to establish priorities and exercise sound decision making
  • High level of professional values and ethics
  • Ability to provide supervision for licensure
  • Strong communication and interpersonal skills
  • Commitment to the professional development of self and fellow staff

Working conditions

  • This position requires that the candidate be able to fulfill rotating 24-hour Crisis Line responsibilities
  • This position may also require regular evening and weekend hours

Physical requirements

Ability to respond to outreach calls to Ann Arbor hospitals within 30 minutes. When a University of Michigan-affiliated person visits an area hospital and discloses sexual assault, SAPAC is contacted and we provide emotional support and information about options and resources to the survivor.

Direct reports

Three case managers/advocates, 3-4 MSW interns, and 6+ student employees assisting survivor support services.  (Case Managers/Advocates may supervise MSW interns and student employees if assigned). 

This role may have reporting obligations under Title IX and Clery.

Salary may vary depending on qualifications, experience, and education of the selected candidate.

Relocation will not be offered for this position. 

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U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.