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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

HITS is looking for a Business Systems Analyst to support the HITS MiChart CPOE/Orders Team. Primary responsibilities include supporting and maintaining the Epic Inpatient Orders application. The Application Coordinator is the primary support contact for the application. As an Inpatient Orders analyst, you will work with clients to translate inpatient orders-specific workflows to Epic functionality and provide mutually agreeable solutions to close workflow gaps. Analysts provide support to clinical users by adapting Epic's application/software to meet their needs through knowledge processes, documentation needs, workflows, and practice standards.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

The Business Systems Analyst is responsible for the following tasks:

  • Coordinate and perform analysis, design development, testing validation and implementation of EMR modules used by clinicians performing and documenting patient care activities, leveraging system functionality to support clinical process and organizational goals.
  • Address issues that arise for application areas with understanding of the organization's policies, procedures, quality standards, and business operations.
  • With support, create and define system scope and goals through research and fact-finding to develop complex information systems.
  • Prioritize and implement requested changes to the system.
  • Coordinate, review and test each new release.
  • Communicate with Epic representatives.
  • Participate in training and work with end-users.
  • Troubleshoot problems and questions from end-users.
  • Work with report writers to ensure that the application has the necessary reports.

Required Qualifications*

Requirements for Senior position:

  • BA/BS degree or better and 5 or more years of relevant experience in the healthcare industry, or equivalent combination of education and experience.
  • Certification or proficiency in one or more Epic applications.
  • Demonstrated ability to perform business/workflow analysis, document requirements, create scope documents, and standardize operating procedures.
  • Ability to facilitate the investigation and resolution of development and project issues.
  • Effective written, verbal, and interpersonal skills.
  • Working knowledge of communication/collaboration tools, including spreadsheets, presentation, and word processing software.
  • Understanding of LEAN principals.
  • Ability to work as part of a team to support multiple clinical and administrative user groups.
  • Share in rotating on call responsibility, including evenings and weekends.

Requirements for Intermediate position:

  • BA/BS degree or better and 3 or more years of relevant experience in healthcare industry, or equivalent combination of education and experience.
  • Demonstrated ability to perform business/workflow analysis, document requirements, create scope documents, and standardize operating procedures.
  • Ability to facilitate the investigation and resolution of development and project issues.
  • Effective written, verbal, and interpersonal skills.
  • Working knowledge of communication/collaboration tools, including spreadsheets, presentation, and word processing software.
  • Understanding of LEAN principals.
  • Ability to work as part of a team to support multiple clinical and administrative user groups.
  • Share in rotating on call responsibility, including evenings and weekends.

Desired Qualifications*

  • Experience and certification in multiple Epic applications, particularly: EpicCare Inpatient Orders, Radiant, Beaker
  • Familiarity with inpatient ordering workflow
  • Project management experience

Work Locations

We also promote your career development within an equitable balance of work and home priorities. This position is made available with the ability for you to negotiate alternative work schedules and remote/on-site options to suit your work-life balance. Non-Michigan residents should inquire about potential employment while working remotely in a state other than Michigan.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

Benefits
The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. More details at careers.umich.edu/benefits

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

  • Generous time off
  • A retirement plan that provides two-for-one matching contributions with immediate vesting
  • Many choices for comprehensive health insurance
  • Life insurance
  • Long-term disability coverage
  • Flexible spending accounts for healthcare and dependent care expenses

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.