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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The University of Michigan's Information Assurance team at Michigan Medicine (IA:MM) is seeking a candidate to fulfill the role of Product and Application Specialist. This role will join the Cybersecurity Operations Team within IA:MM and will report to the Cybersecurity Operations Manager. The team is responsible for security incident response services for servers, end user computers, and mobile devices within Michigan Medicine related to such areas as malware infections and network intrusions. Also, the team provides security consultation, as required, on a variety of subject areas and works with the appropriate data owners/stewards to safeguard sensitive data.

More specifically, this position will provide technical support for the security technology  assets we depend upon such as vulnerability scanners and endpoint protection.

A successful candidate will be creative, adaptable, data driven,  and proactive as a part of our team helping to protect Michigan Medicine.

Our Impact


We are a team that focuses on how we can together help protect Michigan Medicine; Patients, researchers, providers, students, data, systems, and identities from cybersecurity threats. We champion our staff, their backgrounds, interests, and abilities with opportunities for training career growth in an increasing critical field.  In addition to the benefits of working at one of the best learning and research institutions in the world, we also promote the development of our talented staff’s cybersecurity career within an equitable balance of work and home priorities. This position is being made available with the ability for you to negotiate alternative work schedules and remote/on-site options to suit your work-life balance. Non-Michigan residents should inquire about potential employment while working remotely in a state other than Michigan.  

Apply to be part of a strong team that partners with our institution, community, and each other.  

Our Division’s Mission We serve as a trusted partner, and provide a best in class security program to uphold and protect the mission of Michigan Medicine.

Our Division’s Vision

We believe in cultivating a shared responsibility of security to enhance how we provide care, deliver education and create innovation to protect the quality of healthcare.

Our Division’s Principles

  • Prioritize your self-care, family-care, team-care, then the work.
  • Implement balanced assurance solutions.
  • Strengthen our department’s capabilities.
  • Develop an assurance-minded workforce
  • Focus on practical information assurance.


  • Act as project lead for product enhancement initiatives
  • Coordinate upgrades, patches to security assets
  • Configure need functionality to meet business needs
  • Maintain required documentation
  • Work with the product service support team
  • Facilitate HITS Change Management process
  • Coordinate with the HITS enterprise hosting and infrastructure for server and hardware maintenance and upgrades
  • Mitigate vulnerabilities with business owners and vendor
  • Communicate service outages to end-users and support teams

Required Qualifications*

  • Bachelor’s degree, preferable in a technology related field, or an equivalent combination of education and experience.
  • Minimum of 5 years information technology experience
  • Minimum of 2 years of experience applying security related technologies, practices, or services
  • Minimum of 2 years of Windows Server or Linux Server administrative experience
  • Solid understanding of using and implementing scripting languages such as Python and Bash
  • Solid understanding of fundamental Operating System and TCP/IP Networking concepts

Desired Qualifications*

  • Solid understanding of fundamental information security concepts including: Authentication, Authorization, Audit, Encryption, Firewalls
  • Solid understanding of fundamental security related practices including: Risk Management, Incident Response, Vulnerability Management, Penetration Testing, IDS/IPS, System and Application Hardening, Identity and Access Management, Security Information and Event Management, Firewall management, IDS/IPS
  • Extensive experience with scripting languages, like Python and Bash
  • Comprehensive experience using REST APIs
  • Exposure to Ansible automation and associated GUI front end like Rundeck
  • Experience assessing the security architecture of proposed IT solutions
  • Detailed understanding of the assurance implications associated with cloud-based solutions
  • Experience securing virtualized environments
  • Extensive system administration background with Microsoft, Macintosh and *nix environments
  • Detailed understanding of security controls for Windows, Macintosh, Linux, and Networking platforms
  • Demonstrated success working across organizational boundaries
  • ITIL v3 Foundation Level certification

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.