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Job Summary

CLINICAL RESIDENT ASSISTANT (PEDIATRICS): As part of the healthcare team, supports Pediatric Newborn Service and residents on the inpatient units, coordinating all non-physician tasks directly related to patient care by facilitating patient testing and follow-up, delivery of clinical services, discharge planning and post discharge appointments. Communicates as needed with attending physicians, referring physicians, ancillary services, nursing, and parents. Bridges the gap between inpatient and outpatient settings, enhancing both patient and physician satisfaction by ensuring uninterrupted continuum of care.  Manages paperwork associated with patient care.

Assists in distributing resident's workload along with maintaining a workboard, coordinates all additional follow-up studies and appointments required by care team; ensures all tests, studies, and appointments occur as planned; obtains test results and records as needed from referring hospitals/MDs and ancillary services; coordinates post discharge appointments, prescriptions, referrals, and ancillary procedures; evaluates and resolves clinical scheduling issues; assists with identification and monitoring of discharge delays dues to system problems; assists with data collection and maintains database for analysis and action; identifies work needs and determines task priorities; maintains good rapport and cooperative relationships; other duties as assigned.  Hours:  Every Sunday, Wednesday, and Saturday (5:30 AM - 2:00 PM)

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Required Qualifications*

  • Must be knowledgeable with Epic and experience in a clinical setting, either inpatient or outpatient. 
  • Must have demonstrated knowledge of medical terminology, as well as organizational skills, problem solving skills, strong interpersonal and communication skills, and efficiency in a fast paced clinical environment. 
  • Demonstrate dependability and ability to take initiative, to prioritize, and to accept direction from providers and other team members.
  • Ability to successfully interact with diverse groups of people, including physicians, nurses, patients and families; excellent computer literacy with typing accuracy and speed.
  • Must have good attendance, and be proactive.  

Desired Qualifications*

  • Associate's degree in a health science field, or an equivalent combination of education and experience is necessary
  • Knowledge of MiChart / Greaseboard
  • Experience working in a large, complex healthcare setting
  • Requires good communication skills with routine calendar and email updates
  • Fast adapting / not afraid of changes.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.


U-M COVID-19 Vaccination Policy

COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine.  This includes those working or learning remotely.  More information on this policy is available on the Campus Blueprint website or the U-M Dearborn and U-M Flint websites.