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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The Department of Orthopaedic Surgery has an opening for an experienced, self-motivated, team orientated Medical Assistant Senior Lead.  This role will be to provide skilled support and work collaboratively with other members of the South Main Orthopaedic Surgery Team.

Responsibilities*

General Medical Assistant duties such as assuring efficient clinic flow, rooming patients, entering data in MiChart in preparation for provider visits, coordinating the patients' Radiology exams with clinic visits, reacts to medical emergencies appropriately, completes mandatory training requirements, maintains patient confidentiality. Enters billing charges for clinic procedures, casting, injections, etc.

Responsible for the coordination of daily activities for the Medical Assistant team to ensure optimal clinical flow. Mentoring and training of new Medical Assistant's with casting, splinting, procedures, and other clinic protocols. Actively provide functional supervision for the MA team, managing work schedules, flex time, time-sheet approval, participates in completing the medication reconciliation report, teaching suture removal and injections. Mentor MA staff on a regular basis and provide feedback to Clinic Manager. Participate with providing feedback for Medical Assistant staff year round feedback and yearly evaluations. Oversee and manage inventory of medical supplies, linens, pharmacy supplies, and paperwork as needed for providers. Duties will include some administrative work to assist Clinic Manager with tasks that she may need help with. Sets good example for others to follow and actively engages in problem solving with day to day clinic flow. 

Actively participates in process improvement initiatives, provides leadership during clinic, instructs others as needed. Involved with Clinic Manager and MA team to ensure effective clinical operations. Attends monthly staff meetings as well as lead MA meetings as necessary.

Required Qualifications*

The preferred candidate will have successfully passed a Medical Assistant course; will have demonstrated exceptional interpersonal communication skills, superior customer service, an exemplary attendance record, the ability to manage stress effectively, a superior work ethic and handle multiple responsibilities. The candidate must be proficient using the Microsoft suite products with a typing speed of 50 wpm

Work Schedule

Rotating scheduled between the hours of 6:45am to 5:00pm.

Monday – Friday (with the exception of meetings or coverage when necessary).  We utilize flex scheduling to off-set hours worked in excess of 8 hours in any one day.

Work Locations

Huron Valley Professional Building

South Main Orthopaedic Surgery

2098 S. Main St. Ann Arbor, MI 48103

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

 

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine, by the start of the fall term on August 30, 2021.  This includes those working or learning remotely.  More information on this policy is available on the Campus Blueprint website or the U-M Dearborn and U-M Flint websites.