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Job Summary

To perform activities relating to or supporting the preparation, compounding, packaging, storing, recording, processing, dispensing, labeling and delivery of medications and pharmaceutical supplies and may collect and or/record metric, quality and/or surveillance data under the supervision of a pharmacist

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.


Pharmacy Technician Supervisor is expected to be able to perform all essential characteristic duties and responsibilities of the Pharmacy Technician Senior.

Additionally, the pharmacy technician supervisor will be responsible for:

  • Hiring, orientation, performance appraisals, promotions, disciplinary actions, scheduling, and maintenance of payroll records and time reporting for pharmacy technicians
  • Coaching and directing technicians through daily shift-work.
  • Conducting meetings to assure staff are appropriately briefed on departmental and health system updates and communications
  • Communicating issues, suggestions, and ideas for improvement to leadership team.
  • Managing operations of technician-related Pharmacy services and review related documents on an annual basis
  • Problem-solving patient or customer complaints and complex medication-related issues and follow-up with employees, department heads, and leadership team
  • Actively contributing to the strategic planning and achievement of departmental goals and objectives
  • Leading performance improvement initiatives. Analyze, develop, and implement strategies to continually improve performance and quality
  • Overseeing management of pharmaceutical supply inventories.
  • Planning and scheduling work, ensuring proper distribution of assignments and adequate staffing levels
  • Working under the direction of a registered pharmacist in compounding and dispensing medications according to prescriptions written by physicians

The percentage mix of these duties may vary depending on the functional area where the employee is assigned.


Perform other related duties as assigned

For more information about the UMHS Department of Pharmacy Services, see our Annual Report at 

Required Qualifications*

  • PTCB Certification.
  • Valid Michigan Pharmacy Technician License on or before hire date: this position requires primary source verification of licensure
  • Pharmacy Technician- Senior/Coordinator status or equivalent (3-5 years) inpatient pharmacy experience Bachelor's degree or an equivalent combination of education and experience is necessary
  • Ability to perform a wide range of physical activity: lifting, pulling, bending, manual dexterity movements
  • Ability to follow oral and written instructions, prioritize with accuracy and dependability.
  • Fluency in reading, writing and speaking English
  • Proficient communication, computer and basic mathematic skills are necessary
  • Must be able to prioritize with accuracy and dependability
  • Completion of a Pharmacy Technician training program is desirable

Licensure & Certification

“The State of Michigan Department of Licensing and Regulatory Affairs (LARA) requires all Pharmacy Technicians to be licensed. The new regulations allow for a one-time temporary license for up to 1 year, during which time a Technician must successfully complete requirements to become certified and meet all other State of Michigan requirements for a Full Pharmacy Technician License. UMHS Pharmacy Department provides coaching and additional information to support Technicians to become certified and licensed.

Please visit the Michigan LARA website for more information about Pharmacy Technician licensing:,4601,7-154-72600_72603_27529_27548-340669--,00.html

Newly hired pharmacy technicians must obtain a valid Michigan Pharmacy Technician License on or before their hire date.  This can include a Full Michigan Pharmacy Technician License or a Temporary Michigan Pharmacy Technician License. If a technician obtains a Temporary Michigan Pharmacy Technician License on or before their date of hire, they must obtain a Full Michigan Pharmacy Technician License within 1 year of hire date or before the Temporary Michigan Pharmacy Technician License expires, whichever is sooner, in order to maintain employment.  In addition, All pharmacy technicians must obtain PTCB certification within 6 months of hire date or in time to obtain a Full Michigan Pharmacy Technician License, whichever is sooner, and they must maintain their PTCB certification throughout the duration of employment at UMHS as a Pharmacy Technician.”

Additional Information


Functional supervision is received from a Pharmacist, Pharmacy Manager, or Pharmacy Manager designee.  Administrative supervision is recieved from a Pharmacy Supervisor, Pharmac Manager or other desginated official.


Administrative supervision will be exercised over Pharmacy Technicians, Pharmacy trainees, and/or learners.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.


U-M COVID-19 Vaccination Policy

COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine.  This includes those working or learning remotely.  More information on this policy is available on the Campus Blueprint website or the U-M Dearborn and U-M Flint websites.