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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

This position is for an Admin Specialist Associate Health providing Payroll and HR support services by applying individual expertise and displaying the highest standards of customer service in the Department of Care Management at Michigan Medicine.

Mission Statement

Michigan Medicine improves the health of patients, populations, and communities through excellence in education, patient care, community service, research, and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.


Responsibilities are listed as follows but not limited to:

  • Screen, prioritize, route and triage all written, electronic correspondence, telephone calls, and verbal requests related to HR/Payroll matters for the Department of Care Management.
  • Process PARs for entire department of over 150+ bargained for and non-bargained for staff including FTE changes, DBE changes, wage/salary increases/adjustments, tuition requests, transfers, terminations, equity increases, promotions, and any other changes requested by department managers or directors in HRIS.  Support all aspects of new employee onboarding. 
  • Monitor, review, and adjust bi-weekly and monthly payroll including timekeeping, OneStaff entry for nursing staff, verification of accuracy for entire department of 150+ bargained for, non-bargained for, exempt, and non-exempt staff.  Provide confirmation and review of financial/payroll related items in MPathways and Finance BI.  Additional duties include employee follow up, error troubleshooting, and payroll corrections. 
  • Process all job openings, job offers, new hires, temporary and student temporary hires, new positions, and transfers within the department.
  • Maintains and monitors FMLA, extended sick, and leave balances for all department staff
  • Create and maintain personnel files in compliance with applicable legal and regulatory requirements. 
  • Work with Finance Director to provide data as needed for proper DBE distribution, overtime reconciliation, preparation of annual merit increase spreadsheet and notification letters.  Review and verification of all compensation related to staff (i.e. bargained for and non-bargained for staff). 
  • Oversee Holiday/PTS/Weekend sign up for 100 + bargained staff following contract guidelines.
  • Oversee basic maintenance, service of and contracts for office equipment in department with corrective follow-up as needed.
  • Initiate and maintain paging services and equipment/devices for the department. 
  • Complete Blue Folder audits and reviews as required and requested for all departmental staff including entry of competency ratings. 
  • Provide administrative support for in house Care Management Orientation for new hires into our department and enters new employee information in SharePoint
  • Supply ordering. 
  • Coordinate department and conference room calendars
  • Prepare agendas, take minutes, and distribute materials for various meetings.
  • Expense report creation/support for Care Management leadership and department staff.
  • Assist with special projects as directed by the Associate Director/Senior Director while applying lean methods to daily work. 
  • Manage licensures daily for various groups within the Care Management to ensure compliance with University Standards for RN’s and SW. 
  • Maintains department level data base for all employees.

Required Qualifications*

  • Associate Degree and/or at least 4 years of commensurate administrative experience.
  • Ability to follow University of Michigan standard practices and Care Management departmental guidelines consistently.
  • Adhere to high standards of teamwork by demonstrating adaptability, flexibility, and consistently sharing information and resources with others.
  • Ability to work independently in an ever-changing and potentially stressful environment while always maintaining confidentiality.
  • Utilize discretion and appropriate judgement regarding sensitive and/or confidential matters. 
  • Exercise initiative, independent judgement, diplomacy, a service-oriented attitude, and follow-through in providing general support to all directors, managers, and supervisors within the department.  This includes excellent attention to detail, the ability to prioritize and meet deadlines in a timely fashion, communication and collaboration with peers, managers, and colleagues within the department. 
  • Proficient in computer skills and with Microsoft Office software (Excel, Word, PowerPoint, etc.)
  •  Demonstrate initiative, creativity, and problem solving.

Desired Qualifications*

  • Bachelor’s degree in healthcare related, business administration or similar.
  • Demonstrate dependability, initiative, and ability to prioritize.
  • Strong organizational skills.
  • Excellent attendance record.
  • Familiarity with timekeeping, payroll, Wolverine Access, Concur, SchedulON, Zoom, Skype, and MPathways Human Resources Management.
  • Demonstrate ability to manage multiple complex tasks in a timely manner.
  • Previous experience in Care Management, supporting project managers, and data analytic functions.
  • Understanding of nursing contract is preferred.

Work Schedule

The schedule for this position is 40 hours Monday through Friday. 

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.


U-M COVID-19 Vaccination Policy

COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine, by the start of the fall term on August 30, 2021.  This includes those working or learning remotely.  More information on this policy is available on the Campus Blueprint website or the U-M Dearborn and U-M Flint websites.