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Why Work at Michigan?

You will play an integral role within our institution and are important to providing the highest quality service to patients and their loved ones. We are eager to assist you in becoming a well-rounded employee and individual, and to help you advance in your career. Don’t hesitate – join our team today and help us provide remarkable assistance to our patients!

The individual chosen will be responsible for meeting the highest standards of customer service including, exhibiting a professional and positive image when interacting with patients, faculty, and staff.


Ensure efficient patient flow in examination/consultation rooms/infusion bays 

Provide clinical assistance by taking and recording vital signs; enter or update medications, allergies, health history and other key elements related patient care in accurate and professional manner

Perform EKGs 

Maintain, order and stock supplies for exam rooms/infusion bays

Ensure appropriate infection control protocol is followed in our clinical area and infusion  

Properly manage equipment to ensure it is well-maintained and ready-for-use 

Actively be involved in improving day-to-day operational processes and workflows

Perform other duties as assigned

Medical Assistants are hired and assigned to a specific team but will be required to help cover other teams.

Required Qualifications*

Able to work in a fast-paced customer friendly environment.

Graduation from medical assistant program or an equivalent combination of education and experience is necessary.

High school diploma or General Education Development (GED) credential.

Adheres to high standards of teamwork by demonstrating adaptability, flexibility and consistently shares information and resources with others.

Works well with minimal supervision and possesses strong attention to detail.

Documented history of excellent attendance and punctuality.

Effective time management skills/consistently uses available time effectively.

Excellent customer service skills.

Excellent interpersonal and communication skills (e.g. ability to provide and receive constructive feedback, seeks constructive approaches to resolving workplace issues).

Knowledge of basic medical terminology.

Moderate standing, walking, as well as, lifting, positioning, pushing and/or transferring patients.

Associate Level:

  • 1-3 years of experience

Assistant Level:

  • 0-1 years of experience

Desired Qualifications*

Previous experience in an ambulatory care clinical setting.

MiChart experience.

Certification as a Medical Assistant.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.


U-M COVID-19 Vaccination Policy

COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine, by the start of the fall term on August 30, 2021.  This includes those working or learning remotely.  More information on this policy is available on the Campus Blueprint website or the U-M Dearborn and U-M Flint websites.